Our family enjoyed our vacation...

Liked: The staff were very friendly and helpful from booking, check-in until check-out. Enjoyed water park area.
Disliked: Elevators kept stopping at every floor and squeaked with movement. Water pressure (was on 4th floor) was outrageous and could not use shower for kids because the water pressure would have hurt them. The faucet handle on the sink was broken off in the room. The pool area was cooler than appropriate and had pizza floating in the pool.

Good

Very good

Eh- not 5 stars

Disliked: I attempted to modify my reservation due to having more guests than the confirmed reservation. I was unable to due so until check in when I arrived. I reserved a King room with sofa bed online, upon check in I was given a King room. The front desk attendant was slow and did not give any direction as to where anything was located. In the room, the toilet was not working properly, and the shower was either scalding hot or freezing cold. Upon check out my debit card was charged an additional $52 dollars- assuming for having 2 additional guests versus the original booking, which I was not informed when I originally asked if it would be a problem with 2 additional guests. If in the area again- we will choose a different hotel.

Disappointing

Exceptional

Liked: Front desk staff were great!! Room was clean and comfortable. Grandkids enjoyed the Waterpark. Close enough to Alliant Energy Center which was our reason for being in Madison.
Disliked: Waterpark closes at 9 pm. A little early to take full advantage of this amenity.

Didn’t get to swim as...

Liked: Nice location
Disliked: Lifeguards said that someone puked in the pool so they shut the water park down early.

Superb

Liked: Nice variety
Disliked: It was a little confusing as to where it was located

Good access to Madison. Hwy...

Liked: Good breakfast for extra charge. Nice pool, but very noisy and busy.
Disliked: Noise from adjacent rooms and from above.