Holiday Inn Express Toronto-North York, North York

We had a nice stay and would stay there again.

Liked: Nice hotel.
Disliked: Smaller room - only stand up shower.

Decent value for money with...

Liked: WiFi was good. Room was clean and comfortable. Easy to find parking. Breakfast was good. Sound insulation was fine.
Disliked: The check-in process was way too slow. It took nearly 30 minutes for us to get checked in because the man on duty checking us in was in absolutely no rush, despite it being very late and us wanting to get to the room as possible and check in. His appearance was also very unprofessional (huge hole in his sweater, ripped sleeves, dirty jacket), and he seemed rude and completely disinterested in having us as guests at the property. We believe his name was Jim. For a moment we even thought that he wasn't an actual staff member of the hotel.

Exceptional

Superb

We were well cared for.

Liked: Clean
Disliked: The accessible room was not ready

Bad experience, but you might...

Liked: Beds are comfortable. Rooms are OK. Staff is polite. Free parking. WiFi is strong.
Disliked: This might be just bad luck, but a large group of middle-school students/athletes stayed on the same floor with me and the noise they generated made it impossible to sleep. Music, running between rooms, shouting in the corridors, using profanities, knocking on doors as they play the game of locking each other out, bouncing basketballs. Imagine a large tour bus worth of teenagers staying two or three per room without apparent adult supervision. It's hell if you are trying to get some rest before a workday. This continued well past the midnight. I complained to the front desk multiple times and even asked to be switched to a different room. But no rooms were available. There was supposed to be a security guard walking the floors after 9 pm --- had no effect. Quiet time in the hotel starts after 10 pm --- no effect. Other than that, this is what you would expect from a Holiday Inn Express. 2 stars experience, but this is what one would expect. See the good things about the stay above. Breakfast is mediocre --- mostly various brown mush, with some oranges and apples --- typical of Holiday Inn Express. The location is poor; unless you have to be at this location like I was, you would not stay in this location. But there are not many alternatives in this location.