Holiday Inn Express & Suites Houston NW - Cypress Guest Reviews
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4.2 miles from Cypress centre |
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Cara Thu, 21 March 2024
Exceptional
Perri Tue, 19 March 2024
Most Excellent !!
Liked: Clean, modern facility
Anita Mon, 18 March 2024
Thank you for a wonderful...
Liked: Staff was courteous and respectful.
Disliked: I actually liked everything
Brown Fri, 15 March 2024
Very peaceful and organized
Liked: The staff was very nice and the room cleanliness was consistently stellar
Disliked: I wish the breakfast hours wouldve been longer during the week
Odesanya Tue, 12 March 2024
I enjoyed my stay but...
Disliked: Tasty
Tiffany Mon, 11 March 2024
We enjoyed out stay. The...
Liked: The lobby was very clean.
Disliked: The breakfast was very disappointing. Along with the sitting area, just not enough room.
Jason Wed, 6 March 2024
Did not get what we...
Liked: Fine
Disliked: I signed up for two beds and got one. My son slept on floor. Used a topper.
Michele Sun, 3 March 2024
Very pleasant
Liked: Very nice accommodation & staff
Leggins Mon, 26 February 2024
Highly recommend for couples or...
Liked: It’s in a really nice area for activities and food the staff was very nice, friendly, thorough and very efficient
Disliked: No complaints
Velynda Thu, 22 February 2024
Very poor
Liked: It was clean, staff ok. This was higher cost than most hotels in area but thought I’d be safe and have have better facilities and air conditioning.
Disliked: I have a neurological heart disorder and highly sensitive to heat. I asked about cooling room to 68 prior to staying. They assured me it would. It stayed 72 all night causing palpitations and heart racing. No sleep. No refund. Filled out gm review of stay when prompted by email. Still no full or partial refund. They said sorry, hope you give us another chance. Their lack of compensation says everything about their concern or customer retention.