Holiday Inn Express & Suites Albany Airport Area - Latham Guest Reviews
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|1.2 miles from Latham centre|
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Daniel Mon, 22 February 2021
Value and easy access.
Disliked: The price and breakfast. The cleanliness and comfort of bedding. Easy access to major roads.
Catherine Mon, 22 February 2021
Met our expectations.
Liked: Celine did an excellent job cleaning the tub. My kids loved it greatly.
Demetrius Fri, 19 February 2021
It was mediocre.
Disliked: Some staff members were rude.
Kelly Fri, 19 February 2021
Great Location, Clean, Safe Area....
Liked: Hotel is in a great location on a major thruway so if traveling through the area very easy to get around and not get lost. The breakfast selection was an amazing surprise due to COVID situation was not expecting such a great selection.
Heidi Wed, 17 February 2021
I was disappointed I booked...
Liked: Size of room and convenience of where it was located
Disliked: Wasn?t what I booked and tv didn?t work there was containers out side the room with water from room leaking and three refrigerators sitting outside the room. I contacted front desk about not being the room that I booked and they told me that booking.com is responsible because of the pictures they show.I asked to speak to a manager there was none available and it?s been five days and no contact.
Virgil Tue, 16 February 2021
It was a one night...
Liked: The room I stayed was a King suite. It was as I expected, clean and tidy. as was all the public areas.
Disliked: I thought the woman that checked me in was abrasive and rude. That is all that need to be said.
Jessica Tue, 16 February 2021
Filthy and run down.
Disliked: Everything. This place was absolutely filthy which is unacceptable during these times.
Kaylynn Sun, 14 February 2021
Martin Sat, 13 February 2021
Liked: The jacuzzi tub in the room has to rate the best part of my stay.
Disliked: Although the hotel is a fairly new construction, but it feels like it older. I dont particularly go around doing white glove inspections, but these are different times. So I used the hotel linen to wipe out the jacuzzi tub in the room, and I was dismayed by the grime that was uncovered. As previously stated, these are times of adjustments and the cleaning of the rooms tub should be paramount of the things that are priority cleaning surfaces. Save for the tub, the rest of the hotel is following the various protocols set by the Covid police..
Brian Fri, 12 February 2021