Exceptional

Renovations

Liked: Nice staff close to CNY
Disliked: Renovation was going on wish I would have known that upfront!

Passable

Liked: Location is convenient. Hotel was just OK. Not bad, not great.
Disliked: Lack of breakfast. ?Safety measures? is a thinly veiled cover for the hotel to stem its losses during downtime. If grocers, convenience stores and quick service restaurants can serve food safely at this time, hotels can too. The better managed mid scale properties I?ve encountered offer pre-wrapped items or grab bags; some place the coffee service at the front desk so it can be sanitized frequently. A couple really savvy ones (Rensselaer, for example) placed breakfast bags outside of Guestroom doors. At the very least, unavailable services (breakfast, gym, pool, etc) should be clearly outlined at the point of reservation. With many hotels running less than 30% occupancy right now, this would be a great opportunity to WOW the guests they have and reap the benefits when things return to normal.

Exceptional

Poor

Liked: Location is good
Disliked: Dirty carpet, smell of cigarette in a non-smoking room

Liked: Pool area
Disliked: Spent two nights ask for my bedding to be changed the second day I was told no housekeeping so no new bedding no trash bags change had to put trash outside door pool towels was none just bad

Clean Hotel & Friendly Staff!

Liked: The staff was very friendly and accommodating. The hotel was clean.

Good

Liked: Even though they going thru a construction process around the lobby they still maintain to keep everything clean.
Disliked: I stay on the 4th floor and I heard kids running up and down the hallway.

Staying at this hotel was...

Liked: Nothing they over charged my card and wouldn?t give it back.
Disliked: They overcharged my card