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Holiday Inn Express New York City Chelsea eef - (855) 261-9021
Holiday Inn Express New York City Chelsea, 232 West 29th Street, New York City, NY -(855) 261-9021
Area: Chelsea Area
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BOOK ONLINE OR CALL - (855) 261-9021
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (2273 Ratings)
0.9 miles from New York City centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Located 1066 feet from Madison Square Garden this Manhattan hotel offers a daily continental breakfast and rooms with free WiFi and a cable TV. Penn Station is also 1066 feet away.. A coffee maker and work desk are provided in all rooms. Each room at this Holiday Inn Express includes a flat-screen TV with cable channels. Free access to the on-site fitness room is offered to all guests and there is a full-service business center. The front desk can help with travel planning. New York's Times Square is 0.8 mi from this Holiday Inn Express and the Empire State Building is less than 0.6 mi from the property. On-site fitness room and business center is temporarily closed.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Library
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` Concierge services
` Doorman
` Free Wi-Fi
` Game Room
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Portuguese
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Holiday Inn Express New York City Chelsea Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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3.5

Good - 3.5 out of 5

Jenny Fri, 22 March 2024

Good

4

Very Good - 4.0 out of 5

Priscilla Fri, 22 March 2024

Very good

Liked: Breakfast very good, complete, and the space, although small, behaves very well. Amazing location, just a few streets away from Time Square. However, we have not received our security deposit so far and it is already more than 1 month since our trip. We've sent several billing emails and so far we haven't received a return.

3

Pleasant - 3.0 out of 5

Priscilla Wed, 20 March 2024

Pleasant

3.5

Good - 3.5 out of 5

Warren Tue, 19 March 2024

Good...BUT

Liked: This Holiday Inn had an amazing location in Chelsea. It was a walkable distance to Chelsea Market and there were subway stops at a short enough distance away as well. The room was clean and very well-lit. The breakfast had a great variety of hot foods and other options like yogourt and cereal. It was nice that there was always one gluten-free option for breakfast as well so that my Celiac wife could eat and enjoy the food. Staff were always very friendly and fast whenever we needed more towels, soap, etc. The bed was comfortable. There was also a microwave and mini-fridge that we could use.
Disliked: UPDATE: After we checked out, we saw that we were charged almost half a full night's stay with no explanation. Even upon contacting the property, Holiday Inn NEVER responded. Thank goodness for the customer service agents at Booking.com who were able to contact the property on our behalf and were able to get a refund for us. This is very disappointing and honestly really made us lose trust in Holiday Inn...before we would have said that we would definitely return, but now we have changed our minds.We could hear some noise pretty easily if people were talking in the hallway, but nothing was heard between rooms. Breakfast tables can be hard to get depending on what time you arrive, so be wary of that!

2

Disappointing - 2.0 out of 5

Björn Mon, 18 March 2024

Suboptimal

Liked: Location was great for my purposes. A nice and helpful woman in the reception.
Disliked: Night staff was a very tired and lazy young man. When asking for coffee capsules (promised by the afforementioned nice and professional woman) I was met with a "uh... dunno... was that a girl who said that? And strangely ... nothing more...) Breakfast was pretty terrible. The breakfast room felt more like a shower room than meant for breakfast and was often overcrowded.Still haven't received my deposit back inspite reassurements (when asking for it afterwards too) that everything was ok.I'm not really into bad reviews, I'd rather just not return, but I'll make an exception for this place.

4.5

Wonderful - 4.5 out of 5

Cheli Sat, 16 March 2024

We will be back.

Liked: Great free breakfast and excellent location.
Disliked: We liked everything.

5

Exceptional - 5.0 out of 5

Aidan Fri, 15 March 2024

Family stay in February

Liked: The beds were very comfortable.Breakfast was nice with plenty of choiceFree water was an added bonusStaff were very friendly.
Disliked: Nothing

3.5

Good - 3.5 out of 5

Caroline Wed, 13 March 2024

Good

4.5

Wonderful - 4.5 out of 5

Camila Tue, 12 March 2024

Superb

3.5

Good - 3.5 out of 5

Giselle Mon, 11 March 2024

Good

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Holiday Inn Express New York City Chelsea 232 West 29th Street, New York City, NY