Holiday Inn Express Jacksonville Guest Reviews
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Write a review
Theresa Mon, 18 March 2019
It was nice but the...
Liked: Breakfast was good, staff friendly and helpful, the cleaning staff were very nice and friendly and helpful. They did a great job keeping us clean.
Disliked: In the morning, there was lots of banging from the hallway doors next to our room that woke us up and prevented us from falling asleep
Paul Fri, 15 March 2019
Liked: The people were very friendly and breakfast was very good.
Disliked: Small bathroom
Thomas Wed, 27 February 2019
Liked: Room was nice overall.
Disliked: Couple of roaches
Verified Hotel Guest Fri, 5 October 2018
Disliked: Rooms are dated, strong chemical smell throughout entire hotel including room. Was greeted on the floor my room was on by the housekeeping staff wearing breathing masks.
Verified Hotel Guest Thu, 2 August 2018
Liked: The staff was very friendly, always speaking to us when we saw them in the hall. Very good selection with breakfast, lots of healthy options, plus pancakes, bacon, and omelets! The hotel seemed very clean and well-kept.
Disliked: The elevators seemed outdated and kind of sketchy sometimes, with long delays before doors opened and sometimes jolting when it first started to move (especially the one on the right).
Verified Hotel Guest Tue, 31 July 2018
Liked: The breakfast was great. The staff...friendly! Each one I spoke to was cool.
Disliked: The room was damp. Carpet was slightly damp. You can tell water damage occured in places. The AC didn't remove the humidity.
Michele Sat, 14 July 2018
Liked: Very close to shopping and resturants
Disliked: The hotel was dated, and it needs a upgrade. The hair hairdryer in my room did not work, but they gave me another one right away.
Jason Wed, 9 May 2018
Liked: clean and friendly staff
Disliked: non smoking
Mark Tue, 3 April 2018
Liked: The Breakfast Buffet was excellent, and the price was also excellent.
Disliked: The door lock was a bit tricky to operate as the door handle was in need of repair. Also, the pool was not available. otherwise, the stay was awesome.
Verified Hotel Guest Mon, 2 April 2018
Liked: This was my 2nd stay at this hotel. I truly enjoyed both stays! The staff is very friendly and helpful to help you get around the area they have good ideas about where to eat as well.
Disliked: Nothing, it was wonderful!