The bedding was exceptional; the pillows were firm; very good stay. Never ran out of hot water - took a long shower after the concert. I really like the proximity of the hotel to all of the entertainment venues and to the many restaurants and bars. The Leland House Bistro was very tasty.

Disliked: I struggled a couple of times to get my card key to unlock my door. At one point I had to go down and have them redo my key.

The location is fine for downtown and the indoor pool and jacuzzi in the winter is great for kids and adults. Rooms are large and nice - a little run down.

Liked: The indoor pool and jacuzzi, but it was forever checking in even though the staff was really nice.
Disliked: Just couldn't check in on time.

Front desk was very helpful.

Liked: Location; clean; friendly staff.
Disliked: Nothing.

OKish

Liked: Location is very central, room was spacious and the bed comfortable.
Disliked: Bathroom floor was not very clean and there were some hairs in the shower.

Exceptional

Liked: Location, staff very friendly & very helpful, clean.

Obviously business comes from location,...

Disliked: Unaccommodating Manager

Exceptional

Liked: Nice , clean, friendly and convenient
Disliked: N/a

Exceptional

Passable

Disliked: There was extremely bothering noise during the morning. We called the front desk and they informed us about works being done upstairs. They said they would ask them to keep it quiet but the noise did not stop. We wanted to sleep before taking a 4h drive but it was impossible to sleep under those conditions.

Definitely be back

Liked: Rooms were greatHotel layout greatfree Parking great
Disliked: The only thing I noticed was it looked old and unkept going out to the rear parking, the doormat was ripped in half

Superb

Exceptional