Holiday Inn Express Hotels San Antonio Airport By IHG

They did a great job

Liked: Everything
Disliked: Nothing

.

Liked: Parking and location
Disliked: No courtesy bottle water.

I was overall pleased

Liked: I liked that everything was close for food and shopping
Disliked: The construction but it didn't bother me

Superb

Exceptional

Exceptional

Exceptional

Not too bad bit did...

Liked: Location
Disliked: Assistant manager was very rude upon trying to check in since we had paid for the room through third party and told us we couldn’t check in. We were asked to show proof of payment posted through our bank and still called liars. Forced to contact third party to explain situation and representative from booking.com contacted property and was allowed to check in after almost thirty minutes after arrival. Even when checking in we were treated with such disrespect but had no choice to stay since we had already paid for the room. I have stayed there many times before and never been treated in such manner. Also it needs offer more side options besides just sausage!

Exceptional