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AustraliaHoliday Inn Express & Suites San Antonio - Brooks City Base an IHG Hotel Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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| 7.6 miles from San Antonio centre |
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Vignesh Sat, 20 April 2024
Exceptional
Vignesh Sat, 20 April 2024
Superb
Lola Thu, 18 April 2024
Totally satisfied
Liked: All the staff!! What a great group of employees there! ALL OF THEM
Disliked: I liked everything.
Lola Thu, 18 April 2024
Totally satisfied
Liked: All the staff!! What a great group of employees there! ALL OF THEM
Disliked: I liked everything.
Sheilah Thu, 18 April 2024
good clean hotel with kids
Liked: clean, good hotel with easy access to downtown
Disliked: staff not willing to add my IHG points, not as friendly, breakfast options/variety;
Sheilah Wed, 17 April 2024
good clean hotel with kids
Liked: clean, good hotel with easy access to downtown
Disliked: staff not willing to add my IHG points, not as friendly, breakfast options/variety;
Miranda Tue, 16 April 2024
Passable
Karl Thu, 4 April 2024
Bad
Disliked: Mildrewy and smelly - and NOT PET FRIENDLY, though they claim to be: my cat could crawl under the mattress! So had to stuff and arrange furniture and shenanigans to block her access. Whole place stinks esp. when you walk in, like not good smells anywhere!
Karl Thu, 4 April 2024
Bad
Disliked: Mildrewy and smelly - and NOT PET FRIENDLY, though they claim to be: my cat could crawl under the mattress! So had to stuff and arrange furniture and shenanigans to block her access. Whole place stinks esp. when you walk in, like not good smells anywhere!
Bob Thu, 28 March 2024
Will never stay at Holiday Inn express again!
Liked: Cleanliness was good facilities was good breakfast included
Disliked: Did I got overcharged for the rooms (2) ooking.com had the rooms for $238 for two rooms three adults two children and I got charged $173 for each of the rooms. They also made an error and double charged my girlfriends credit card $173.36 times 2 and had to wait till Tuesday to get the monies refunded back on the credit card for the $173.96 which altered spending plans for our trip to visit San Antonio.
