Holiday Inn Express & Suites Niagara Falls Guest Reviews
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5.6 miles from Niagara Falls centre |
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Jacob Thu, 28 March 2024
Good
Misty Wed, 27 March 2024
Worst vacation ever. Best breakfast...
Liked: Bobby from breakfast staff was excellent. That was about the best part. Other staff sucked.
Disliked: After 5 staff all need new jobs sucked. Heater ac broken in room. Loud slamming doors all day and night if u want quiet don't stay here...
Mary Tue, 19 March 2024
Exceptional
Liked: Very clean. Employees were very courteous etc. Best motel ever stayed at.
Disliked: Nothing
Matt Mon, 18 March 2024
Highly recommended
Liked: Staff and hotel was great
Disliked: Had issue with ppl in next room with excessive noise late night early morning
Trish Sat, 16 March 2024
Superb
Liked: Great location, staff and wonderful breakfast.
Disliked: The pool is always gross. It's like it's slimy. There were clumps of hair etc. all over the floor. When 4 of us went to use the pool there was only 1 towel there.
Kate Wed, 13 March 2024
Very good
Karen Mon, 11 March 2024
Very basic accommodations but overall...
Liked: Front desk staff were very knowledgeable and responsive. Courteous and caring. Comfortable bed. Pet friendly at a reasonable rate. Free Breakfast was decent and ready at 6 am.
Disliked: Very much in need of a remodel. Could use a second garbage can in the room. Hot tub jets would only run for a minute before shutting off. Wait five minutes and would turn on again for only one minute. Just very basic TV channels.
Sarah Fri, 8 March 2024
Good for our needs
Liked: The price was what I wanted to pay. The room was comfortable and the breakfast very good. The front desk staff were very nice especially Sam and Paul.
Disliked: The hotel is looking a little tired and in need of some upgrades. A bit more attention could be put on the outside area.
Eugene Thu, 7 March 2024
Exceptional
Damon Wed, 6 March 2024
Exceptional