Holiday Inn Express & Suites East Greenbush(Albany-Skyline) an IHG Hotel Guest Reviews
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2.3 miles from Rensselaer centre |
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Marjorie Wed, 17 April 2024
My husband and I were...
Liked: Comfortable bed and clean
Disliked: Noise and the buffet was not well stocked our room key did not work- had to be let into our room by staff each time we wanted to enter our room ☹️!!!! Our Handicap parking spot was hindered by tree branches which needed a good pruning in order to make exiting and entering our vehicle safely and easily ☹️!!! We were allowed an additional hour for check out due to our inconveniences as stated herein during our stay.
Verified Hotel Guest Thu, 11 April 2024
This guest did not leave comments about this hotel.
Jessica Tue, 9 April 2024
Very good
Liked: The cleanliness of room and pool and food area comfortable
Disliked: Nothing to complain about. Except my view from room was back of the sign but not too horrible
Jessica Mon, 8 April 2024
Very good
Liked: The cleanliness of room and pool and food area comfortable
Disliked: Nothing to complain about. Except my view from room was back of the sign but not too horrible
Verified Hotel Guest Mon, 1 April 2024
Liked: Staff were polite and helpful. Convenient location. Room was very clean, bathroom seemed updated. Nice breakfast and little gym.
Disliked: Only minor complaint was a slightly noisy heating /ac unit, but again, minor nuisance. Slept without it disturbing me.
Verified Hotel Guest Tue, 26 March 2024
Liked: The staff is exceptional
Disliked: Power went out and there was no generator if I was alone I wouldn't have been that upset but I was with my 4 kids 14,12,7,and 3 so it was a horrible experience
Olivier Mon, 25 March 2024
Great staff but
Liked: The staff was nice and the room was clean
Disliked: The power went out and there was no back up generator my phones died and I had no way to charge it other hotels in the area have generators so I dont understand why this one doesnt with no power the hat went out and I had kids with me all in all this was a terrible experience Ill never stay here again
Olivier Mon, 25 March 2024
Great staff but…
Liked: The staff was nice and the room was clean
Disliked: The power went out and there was no back up generator my phones died and I had no way to charge it other hotels in the area have generators so I don’t understand why this one doesn’t with no power the hat went out and I had kids with me all in all this was a terrible experience I’ll never stay here again
Melissa Sun, 24 March 2024
Never again! No power no refund no heat lights in pitch dark and staff wasnt helpf
Disliked: Power went out for 13 hours no refund unsafe conditions I would never go back!!! Rude staff
Melissa Sun, 24 March 2024
Never again! No power no...
Disliked: Power went out for 13 hours no refund unsafe conditions I would never go back!!! Rude staff