Overall good stay; very friendly staff that are extremely helpful. We met O'Neal from the Bahamas working there and he was truly a very happy and engaging man. Good place to stay just needs a little updating on the details. We would stay again though.

Liked: Pool area was well managed and the employees were very friendly.
Disliked: Pull out couch mattress was all stained and black mold in the shower.

Passable

Very good

Disliked: The number to the location does not work

Good

Not too Shabby

Liked: The room itself was nice and big. The bathroom is off the side so there’s access from the bedroom and the living room area without them crossing. There’s even a little kitchenette. There was a microwave and mini fridge in the room as well. The hot tub was perfect. And the staff was nice.
Disliked: The pool was cold! The shower was a little slippery and my kiddo fell when she got in. The pull out bed for the couch was also kinda gross and looked like it had popcorn on the mattress. It didn’t have any sheets on it and just the mattress. While there were extra pillows on the top rack, they also didn’t have pillowcases and were slightly dirty. They kept running low on towels and only had ones for the pool which were slightly smaller than the regular towels.

Expensive but very nice

Liked: Very nice breakfast
Disliked: No enough towels in bathroom

Exceptional

Liked: The room and pool and hot tub was all nice and clean! And the food was good to
Disliked: No complaints

Would not stay there again...

Liked: Staff was friendly
Disliked: Our room smelled musty and like smoke. There was mold on tub finish. It was tired looking. The sheets were soft and the bed cozy.

Disappointed

Liked: Beautiful
Disliked: We checked out a day early, spoke to the front desk staff, we asked for our money back for checking out a day early. They told us to go look through Booking.com. Booking.com told us to talk to the front staff and nobody will give us our money back for checking out a day early at 11 AM. The night we stayed was wonderful and checking out the next day we were not told there would be a penalty! We also called to speak to the manager, then Hotel and nobody called us back! We have left messages!

Convenient location, not the cleanest

Liked: The front desk was really friendly and helpful. It's a good location near restaurants and grocery stores.
Disliked: The hotel wasn't very clean. The room had stains on the wall from spilled drinks from previous persons, the ceiling was peeling and missing paint from water damage, and the curtain had several holes in it. The bedding was clean, but overall the hotel is just dated and in need of a deep clean.