Holiday Inn Express Hotel & Suites Tacoma Guest Reviews
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|6.9 miles from Tacoma centre|
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Anonymous Wed, 15 May 2019
Let your prospective customers know...
Disliked: I didn?t know the property was under renovation. If I had known I wouldn?t have stayed. Placed on the fourth floor, two large bags, no elevator.
Lance Thu, 4 April 2019
Liked: Breakfast, and Room
Disliked: a lot, the wife and i found your web page for this location I booked the King room with Jacuzzi, Indoor pool another Jacuzzi down by the pool and wight room. there was none of that when we got there. total false advertising. bad neighborhood drug dealers and hookers 20 feet from where you enter the place.
Melissa Sun, 24 March 2019
Liked: Flavor of everything was wonderful
Disliked: Difficult internet
Christine Thu, 21 March 2019
Worth the money. Would definitely...
Liked: I loved that the lady at the front desk was a total sweetheart!
Disliked: I didn?t like the breakfast. I thought there was going to be more and that the area wasn?t going to be so stuffy.
Jeffery Wed, 20 March 2019
Liked: The staff was so amazing and helpful with anything we needed. The breakfast as always with Hoilday inn Express was great.
Disliked: It was to much homeless activity. Not the hotels fault at all. Just made the wife not wa t to go out. Besides that all in all was fair.
Sasha Sun, 10 March 2019
We enjoyed are stay
Liked: 24hr pool the kids love that and so did I
Disliked: Wish the remodeling was done
Cdina Thu, 7 March 2019
Clean but not flexible
Liked: The room was so clean and the breakfast was awesome.
Disliked: Hotel refused to accommodate after 3rd party made mistake on booking. The staff had to call two different managers, neither of which answered and then the staff called a third person whom she said was "going to be her manager". This person answered but told the staff to send us on our way (without giving us access to the room) after the 3rd party said we would not get a refund if trip cancelled. The original problem began with the 3rd party, but it was this hotel's choice to remain firm against accomendations. I called down to the office via hotel phone, no answer. I stayed on phone for 15 mins, no answer. Finally I walked down there and the hotel was unable to print important documents for me.. Hopefully this will change before I leave
Brian Mon, 4 March 2019
it was ok, just disappointed...
Liked: I liked the pool, it was clean and staff was friendly, that's all I have.
Disliked: The room was hot and the thermostat was not accurate, the room was small, bed not that comfortable,, the breakfast was mediocre, it was way over priced for everything, way, way over priced.
Verified Hotel Guest Fri, 1 March 2019
Liked: Staff was so polite and professional! Friendly and helpful too. The room was very nice, with great beds and pillows. Great Pho place next door.
Disliked: The bad: no fan in bathroom, no ceramic mugs, and location/parking. Next to a massage parlor and parking was shared with a strip mall and minimal due to construction.
Matthew Wed, 13 February 2019
Liked: I really love the breakfast in the morning which is excellent the pancake maker the soldiers the eggs in juice was just excellent
Disliked: Nobody told me about the construction until I stayed in the Room and the Florida was on who's doing construction to make a noise all night