Holiday Inn Express Des Moines-At Drake University Guest Reviews
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|3.2 miles from Des Moines centre|
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Anonymous Mon, 16 March 2020
Anonymous Sat, 29 February 2020
Jayne Sat, 29 February 2020
Liked: Friendly staff. Location. Room needs updates _ bath needs repairs.
Cynthia Sun, 9 February 2020
Liked: Very close (2 blocks) to Drake University so we were able to avoid renting a car during our visit to tour the school. Love those Express duvets - comfy at night.
Disliked: Rather tired but tidy building. Our room was spotless but lots of areas of wear in the bathrooms. Still everything functioned. Breakfast room was functional but small also.
Darice Sun, 9 February 2020
Vicki Tue, 4 February 2020
Very nice beds, clean room....
Liked: The beds and bedding were super comfy. Room and bathroom was clean. Breakfast was so so. Eggs and biscuits and gravy were good. the rolls and milk were good.
Disliked: Walls are thin. Can hear the neighbors talking. The pancake maker ran out of battery and there were no more biscuits and gravy at breakfast. The sausage taste like leather. There wasn?t enough seating in the breakfast area for all the people that were there
Jean Sun, 2 February 2020
Excellent except for the breakfast.
Liked: Clean, well maintained, and friendly environment
Disliked: Breakfast was a BIG disappointment. Holiday Inn Express usually offers egg white omelets etc. Not here, unfortunately. The scrambled eggs were burned and inedible. And the toaster was ridiculously slow.
Anonymous Wed, 22 January 2020
Great customer service!!
Liked: The people!!! Very very helpful indeed. We had to extend our stay due to a snowstorm and they gave us a great rate . Very polite and caring.
Disliked: Breakfast! Was very poor. The bread box was almost empty and the all bread was stale. Scrambled eggs were overdone and almost burnt. Selection was good but the ladies were not really maintaining the food flow. They had to be asked!
Anonymous Wed, 15 January 2020
Michael Fri, 20 December 2019
Liked: Very comfortable. Staff was very polite and accommodating. The hotel is older but maintained well.
Disliked: Our room was right next to the lobby and the front door. When people went out to smoke, we could hear their conversations very clearly all night long. Shower head would not stay up unless it was propped against the wall of the shower.