Liked: Room was clean; breakfast was great; great location for hotel.
Disliked: Room was small, no chair. Parking charges were expensive.

Passable

Liked: Good location
Disliked: No table in the room to work. Breakfast was really bad.

Pleasant

Liked: Nice view of city. Good breakfast and excellent staff. One if the better dinng areas I've been for Holiday Inn express. I like fresh brewed coffee that was available at all hours.
Disliked: It was pretty tiny. It did say little though so truth is in the advertisement. I also could hear my neighbor and had a hard time sleeping as she was up all hours. Elevator is cramped and old. The elevator buttons allowed kids to hit them all sending a person on a long ride. Hot water took forever in the bathtub and the sink was always cold. Thermostat odd where it was either too cold or the heat kicked on at 70 making it hot fast.

Excellent

Liked: Everything
Disliked: Is just when I open my shower the water cames a little bit yellow at first

Great location and staff

Liked: It was really good. Super attentive staff and a great location. Almost Everything is walking distance

Exceptional

Liked: Everything is within walking distance. It is very easy to navigate and it is very historic and nice property. The breakfast was delicious and had different things. Our room had a view of the city and it was super cool. We also liked the gym and everyone was super nice and friendly.
Disliked: The elevator take a long time and they shake a little bit.

Exceptional

Disliked: room is narrow with little room between bed and desk for chair. A bit noisy in the morning, with roomkeepers knocking.

Good

Liked: Position in the center
Disliked: Noisy AC

Liked: It's very clean. Staff was very friendly and helpful.
Disliked: Room is small, but it's downtown Chicago, so not a big deal. The air conditioner angle cannot be adjusted, which will blow your head all night.

Good