Holiday Inn Express Cardiff Airport Guest Reviews
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Write a review
Owen Mon, 31 May 2021
Exceptional
Owen Mon, 31 May 2021
Superb
Kathie Fri, 2 April 2021
Perfect location in a clean and comfortable hotel
Liked: Location to airport
Thomas Thu, 25 March 2021
amazing service. good location.
Liked: Exception front desk staff. I rang ahead to say I would arrive late near kitchen closing time. They offered to take a food order, and when I arrived there was my tray of food waiting for me to take to my room- truly amazing service!
David Thu, 18 March 2021
Pleasant stay with exceptional staff.
Liked: Considering we were still in Covid lockdown the hotel and staff did as much as they could in providing a menu of evening meals and a menu of breakfast items which you could choose from and take up to your room.
Chris Tue, 16 March 2021
Very good
Liked: Everything was as expected
Disliked: n/a
Sarah Tue, 9 March 2021
Excellent stay
Liked: Excellent customer service. Very polite team with excellent COVID-19 measures in place. Breakfast service and quality was great and the staff were all to happy to assist with queries.
Anonymous Sun, 28 February 2021
Bad
Liked: Leaving .....
Disliked: This place is currently being used as a shelter for the homeless and people with severe drug addictions, which there was no mention of prior to booking !!!Had no sleep at all the full night due to constant arguments but also for the fear of my work truck being broken into.
Alasdair Thu, 18 February 2021
Exceptional
Liked: Everyone did there best considering current conditions. I appreciate the hotel being open as I require to travel for work.
Tiffany Thu, 18 February 2021
Exceptional
Liked: Location was ideal for the purposes of our trip, rooms were clean, staff friendly and helpful and the breakfast was good
Disliked: The pillows were very hard and lumpy