Holiday Inn Express - Bentleyville Guest Reviews
Write a review
|1.2 miles from Bentleyville centre|
Write a review
Raymond Mon, 10 June 2019
Pamela Fri, 24 May 2019
Great location, Excellent Breakfast Comfy...
Liked: We travel northeast and like to stop at your hotel. The location is GREAT, the beds are comfy and your breakfast bar is stellar. You have low cal, low fat options, boiled eggs and light yogurt with granola, fruit and nuts were an add on option. The food selection is beyond compare and all items were plentiful and well maintained. Especially loved the egg white veggie omelet without cheese. GREAT JOB!
Disliked: The front desk clerk, Torie, came out from the back after we waited 4 minutes upon our arrival, never made eye contact, was apparently eating and went right to the computer screen and said 'checking in'. She pulled up our advance registration, checked us in and never really looked up or at us until I asked her name toward the end. She gave us the keys and said 'have a good stay' without emotion or eye contact. She did not direct us to our room, mention where the elevator was or tell us about the excellent breakfast in the morning or where it was located and what time it was served. No mention of the popcorn in the lobby for guests either. Very poor attitude, no customer service skills and a poor excuse for a Holiday Inn employee.However, checking out in the morning was with a different clerk and she was delightful. Her name began with a T and may have been Terry? Wish I'd made a note of her name because she should be commended for her customer service skills.
Russell Sun, 12 May 2019
Arthur Thu, 11 April 2019
Would stay again
Liked: Good staff and good breakfast. Room was clean
Marc Wed, 20 March 2019
Liked: Clean room & clean & comfy beds nothing missing. Power outage in all of western PA in early am made our departure difficult ult to evaluate, not your fault.
Disliked: Opaque curtain doesnt close & semi truck parked right outside - very uncomfortable. Usp ports would ne nice
Anuraag Thu, 28 February 2019
Mookie Thu, 24 January 2019
pleasant and relaxing
Liked: breakfast was excellent with great selection. popcorn and coffee in the afternoon was a surprise.
used the gym. room was very comfortable.
Disliked: air conditioning/heater was very noisy, but it did help to drown out tv next door. so walls must be very thin.
Cassondra Sat, 12 January 2019
Would definitely stay again
Liked: The bed is the most comfortable bed I gf ave ever slept on. Staff was friendly and kind..
Disliked: Non smoking rooms
Robert Sun, 16 December 2018
Liked: Breakfast was great! Give the breakfast lady a raise!
Disliked: A little tricky to find without GPS.
Anonymous Fri, 7 December 2018