Holiday Inn Diamond Bar Guest Reviews
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2.5 miles from Diamond Bar centre |
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Diana Fri, 22 March 2024
Great place to stay
Liked: Quit , clean, and great staff
Karen Mon, 18 March 2024
I've never been treated with...
Liked: Every single person with whom I encountered was incredibly friendly and accommodating. A special shout out to William at the front desk and Marcos at the bar/restaurant. William overheard me say to my husband that I needed something in my stomach, so I could take my meds. The restaurant had just closed from lunch, but William took me back into the restaurant and told me I could have whatever I needed. How incredibly KIND!
Disliked: Everything was great!
Katrina Wed, 28 February 2024
Exceptional
Katrina Wed, 28 February 2024
Exceptional
Katrina Mon, 26 February 2024
Exceptional
Liked: I want to give a shout out to WILLIAM, We had booked 6 rooms for my sons wedding and traveling from NY he was able to get us into our rooms when we arrived. Thank you WILLIAM
Disliked: No coffee in the lobby
Anthony Thu, 22 February 2024
Good
Jackie Thu, 22 February 2024
Family trip
Liked: Bed was very soft and comfortable.
Disliked: An error was made and we had a duplicate reservation. The hotel would not cancel our reservation for one of the 3 days that were duplicated.
Kristinn Thu, 15 February 2024
Modern facility with very comfortable...
Liked: Great location with modern interior and very comfortable bed and pillows. Customer service very pleasant .
Disliked: Very low water pressure in the shower .
Eduardo Fri, 26 January 2024
Very good
Ali Sat, 20 January 2024
No recommend to say
Liked: Location
Disliked: Staying at this unclean hotel proved to be a dreadful experience. Although we had planned a 15-day stay in Diamond Bar, we endured only 5 nights at this establishment before relocating to the Marriot Hotel. The hotel lacked daily room maintenance and towel changes, despite our daily requests at the front desk. Excuses about insufficient staff were provided each time, but that was not our concern. The breakfast options were unsatisfactory and overpriced. Given these shortcomings, we have decided not to stay at this hotel again.