Holiday Inn Chicago Mart Plaza River North eeef
Holiday Inn Chicago Mart Plaza River North, 350 West Mart Center Drive, Chicago, IL | Area: Downtown - River North
4.2 out of 5 (581 Ratings)
1.1 miles from Chicago centre
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Hotel Description
An indoor pool free Wi-Fi and a central location overlooking the Chicago River are highlights of the Holiday Inn Chicago Mart Plaza River North according to our guests. The contemporary Holiday Inn overlooks the Chicago River and showcases iconic views of the Chicago skyline from all of its 521 spacious rooms and suites. All accommodations feature high-end bedding free Wi-Fi dual-line phones with voicemail and large LCD flat-screen TVs with premium cable. Though there's room service guests can opt instead to dine on Asian and Italian fare at the on-site restaurant and enjoy stellar views in its lounge. A helpful concierge assists with bookings and sightseeing and a modern fitness center sauna and pool provide indoor recreation options. Parking is available for an additional fee. Located in the center of downtown Chicago's exciting River North area and minutes from the Chicago Loop the Holiday Inn is approximately 17 miles from O'Hare International Airport three blocks from the House of Blues and four blocks from the Merchandise Mart. The John Hancock Building is 18 blocks away. Public transportation a few minutes away makes most of Chicago's major attractions accessible. It's three miles to the Shedd Aquarium and less than two miles to the Art Institute.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Swimming Pool
Fitness Center
Business Center
Non Smoking
Free Breakfast
Free Parking
Airport Shuttle
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Air Conditioning
` Bar
` Concierge Service
` Hair dryer
` Dry cleaning
` Free Internet In Room
` On-site parking
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Bell staff/porter
` Cable/Satellite TV
` Cocktail lounge
` Indoor pool
` Interior corridors
` Late check-out available
` Non-smoking Rooms
` Pay per view movies on TV
` Premium movie channels
` Safe
` TV
` Voice mail
` Transportation services
` Iron Board
` Free Internet

Holiday Inn Chicago Mart Plaza River North Guest Reviews

VERY GOOD (4.2 out of 5)

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Very Good - 4 out of 5

Tammy, New Carlisle, visiting Bottom Lounge Tue, 2 May 2017

The hotel location was perfect and the views were great. We only stayed one night so our needs were few. We came in to Chicago by train and walked to the hotel. We were pleasantly surprised that a room was available and we were allowed to check in early. However, when we tried to get some lunch we were told that lunch was only being served in the bar and the menu we were given was very limited (7 or 8 items).

Liked: We were allowed to check in very early (around 11:00am)
Disliked: No ice bucket in the room; very limited lunch menu and only served lunch in the bar.


Poor - 1 out of 5

Sonja, Greeneville, visiting Cadillac Palace Wed, 16 December 2015

Liked: Room was clean, nice decorations
Disliked: On arrival the gentleman checking me in was in training with a ribbon stating so and no one training him. He was unsure of what he was doing and had to leave the desk to go to the back to ask questions, after which he only spoke to get forms signed. Was not courteous at all - maybe I'm just used to southern hospitality. We had no information in the room for areas of attraction, restaurants etc. which I found strange as every place I have ever stayed at has at least a list of channels for the TV which we again did not find in our room. We did go to the desk and ask and got 3 different answers from 3 different people. Validating the parking ticket was a joke - 35 dollars a day to park when we could have parked for 14 dollars a day at other parking garages - most places usually give a discount, not rob the patron. Guess this is the friendly way of Chicago, again. Only being allowed to use a cart with bellhop attached is ridiculous when having to take 2 elevators to the street level. The main reason I chose to stay was in name and service of Holiday Inn, not big city robbery at the expense of the patron. Rooms I reserved in August were on different floors? Again not convenient. This was a Christmas gift for my family from me to them - wow Gatlinburg, TN would have been so much better. We forget how good we have it in the South. On check out they screwed up majorly one more time. We took the room keys when asked at the front desk if we needed to leave them - then guess what? We were stuck in the wonderful parking garage to walk back up the steps into the hotel, up the elevator to wait on the attendant to say sorry, and make a generic ticket for us to get out of the garage. Apparently with the speed and accuracy of this, the problem happens often. Oh and thanks for the wounderful thin walls/adjoining room door to our neighbors - we got to listen to 3a.m. moaning both nights of our stay. Chicago style I would guess. Needless to say, we will not be returning to your facility in the future and hope that those that follow our stay there get better service than we did. Again if you ever get to Tennessee, check out the people who smile at you, enjoy the free parking, the grass, and the fresh air.


Pleasant - 3 out of 5

Betty, Farmersburg, visiting Vic Theatre Mon, 13 July 2015

It was outdated for $365 for one night! Exhaust fan from kitchen filled up the hallway at midnight and scared us!

Liked: Love the location.
Disliked: Needs updated.


Wonderful - 4.6 out of 5

John Wed, 19 June 2019



Exceptional - 4.8 out of 5

Dante Mon, 17 June 2019


Liked: The food court and train station connected to the building.


Good - 4 out of 5

Smj Mon, 17 June 2019

Slightly disappointed

Liked: The location was perfect! Great view of the river, room was immaculate and the bar was nice and had great food
Disliked: However, our room keys were wrong and had to return to the lobby to have them activated. Then a/c didn?t work so at 11:30 maintenance had to come in to look at it and after we were already asleep he had to let himself back into our room to actually fix it. Also the hotel itself needs better signage - all they had was a small plaque that people were standing in front of and we drove right past it. Signage for the parking garage - which is completely subterranean - was also poor and we drove past the entrance for that several times and finally had to ask a valet how to get to it. None of their parking pay stations seemed to work and we were ended up late for my daughters graduation trying to pay for the parking.


Wonderful - 4.6 out of 5

Obaid Mon, 17 June 2019

Fantastic location

Liked: CleanVery good location Fabulous views of Chicago, you can see it from the window.
Disliked: Parking not freeBreakfast not included


Exceptional - 5 out of 5

Verified Hotel Guest Sun, 16 June 2019

Liked: WiFi, the view from my room, clean, friendly
Disliked: The front entrance can be tricky at first to find.


Pleasant - 3.4 out of 5

Michael Sun, 16 June 2019


Liked: Location
Disliked: When the guy in the room above me would use the bathroom I would hear him go.


Very Good - 4 out of 5

Gerry Sun, 16 June 2019

Very good

Liked: Location is excellent for a downtown stay
Disliked: Not cheap. Parking is extra, and also definitely not cheap.


Good - 3.8 out of 5

William Sun, 16 June 2019

Bad Holiday Inn Chicago

Liked: Staff were nice
Disliked: Very loud hallway noise. No water pressure in the shower.....horrible!!! It took forever to rinse off soap, and it was cold!!! The price paid for two nights was not appropriate for what was received. It's really a 2 and a half star hotel at a 4 star price.


Exceptional - 4.8 out of 5

Thomas Sun, 16 June 2019



Good - 3.8 out of 5

Anonymous Sat, 15 June 2019

Good stay

Liked: proximity to Merchandising mart
Disliked: Need more options on breakfast Need Flexi early checkin- If not available, at least you should have shower rooms. Water in the room should be complimentary More options in vegetarian in the breakfast

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Holiday Inn Chicago Mart Plaza River North 350 West Mart Center Drive, Chicago, IL