Exceptional

Thank you! We will be...

Liked: We felt welcomed and comfortable.Room was clean.

Good

Good location

Liked: Good location, easy access to public transportation
Disliked: Breakfast not included

Superb

Good stay

Liked: Good location, accessible by car and public transportation
Disliked: Breakfast not included

Will not be returning, and...

Liked: The property was clean and well maintained.
Disliked: Communication with staff about billing was bad, the thermostat was having issues and despite having several people look at it, it continued to malfunction resulting in us getting little sleep. There seemed to be two settings - surface of the sun, or arctic circle. It’s also strange that there was a single tiny trash can in the entire room, located in the bath room…

We plan to be back...

Liked: Staff was very welcoming and accommodating.Room was clean and met our needs.Thank you!

Superb

Liked: The location is good, not far from downtown or the Harvard campus.
Disliked: Very few shops, especially supermarkets near this hotel.