Holiday Inn Express Big Rapids an IHG Hotel Guest Reviews
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1.1 miles from Big Rapids centre |
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Meier Mon, 8 April 2024
Very good
Liked: Clean, comfortable, modern look, it's the classic hotel experience. Good hot breakfast. Friendly staff. I would stay there again.
Disliked: My bathroom fan was broken. The shower had a loose wash towel rack which I grabbed and almost fell on my butt. Maintenance said the shower units are due to be replaced soon, declined to fix. Only one elevator is working.
Wilson Mon, 26 February 2024
10/10 will be back!
Liked: Staff was friendly and happy to help, breakfast was amazing and the pool/hot tub was our go to for sure!
Disliked: The second elevator being fixed
Tara Sun, 18 February 2024
Exceptional
Liked: Friendly staff, clean environment, great location
Disliked: Loved everything
Richard Sun, 11 February 2024
Exceptional
Andrea Fri, 2 February 2024
Great rooms and friendly staff
Liked: The staff are very friendly here. My room was nice. The breakfast was good.
Disliked: The hot tub is not working properly, could not get towels for the pool. I went to the front desk, and they never brought any to the pool area.
Serr Fri, 5 January 2024
Exceptional
Bishop Sun, 10 December 2023
Superb
Angie Tue, 28 November 2023
Decent room and breakfast
Liked: Great breakfast. Clean room. Big pool. Helpful staff.
Disliked: Clean room but dated/damaged furniture. Very small, partially working, unkept hot tub. Not very relaxing at all.
Tadd Wed, 22 November 2023
Superb
Brenda Sun, 12 November 2023
Pleasant
Liked: Staff was friendly. Breakfast was delicious! Nice, clean, comfortable eating area. Beautiful view from breakfast area. Bedding was clean and fresh. Bathroom was clean and stocked.
Disliked: No fan in bathroom. Bathroom needs more lighting, shower area was dark. One working elevator. Ice machine on our floor also out of order. Bed was not comfortable, too mushy. The walls and curtains in our room looked worn and in need of some repairs or were poorly repaired.