Hoar Cross Hall Guest Reviews
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Write a review
Catherine Fri, 8 April 2022
Liked: there wasn?t anything not too like
Jo-ann Tue, 1 March 2022
Liked: love the place, been visiting for over 12 years
Disliked: the room, walls were scuffed & marked, carpet was filthy , dust on headboard & in the corners of the carpet. We had to ring reception to come to Hoover the carpet which was covered in human hair, found a couple of artificial rose Petals under the bed (sticking out at the sides). There was a loud humming noise coming from the room above, didn?t get any sleep at all. The hotel has recently been updated but I have honestly stayed in cleaner travelodges. waited 3 years to visit & we ended up coming home early the next day.
Bhavisha Thu, 30 December 2021
Graham Mon, 18 October 2021
Liked: all perfect
Annmarie Thu, 26 August 2021
Disliked: Waiting an hour for a cup of tea at breakfast time ! Asked four time !
Susan Wed, 4 August 2021
Enjoyed very much we was...
Liked: The breakfast was amazing and we had it in our room
Disliked: Nothing it was amazing
Dj Fri, 23 July 2021
Liked: Very impressed with the staff very friendly and helpful, bedrooms were very clean and tidy. Enjoyed the spa facilities the food was very delicious.
Disliked: No complaints
Andrea Wed, 21 July 2021
Riri Sat, 17 July 2021
Felt a little let down
Liked: The facilities, hotel, grounds and restaurants were fantastic. The rooms were all different sizes and some were definitely better than others. We had both breakfast and lunch at the hotel and the food was excellent. However the customer service experience lacked consistency and there was a marked difference between those providing good customer service those who did not.
Disliked: The customer service was not consistent. Some members of staff provided good customer service but most did not. On arrival there were a lot of things
Emily Tue, 6 July 2021