Hilton San Francisco Guest Reviews
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|0.5 miles from San Francisco centre|
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Darrah, Clarkston, visiting Bill Graham Civic Auditorium Fri, 8 September 2017
Liked: Clean. Friendly. Very nice. For two girls we felt very safe. Nice big gym! Close to shopping. Comfy beds. We kept saying how safe we felt and how pretty it was.
Disliked: The wait to check in.
Nam D, San Leandro Mon, 15 February 2016
Overall, nice rooms. Only negative is no free parking overnight for hotel guests.
Liked: Nice rooms.
Disliked: Need to pay for overnight parking.
Bryan B, Anchorage, AK Wed, 2 January 2013
Liked: Overall room was nice; very convenient to music - able to walk to all but one show out of 8.
Disliked: Room small; windows sealed.
Mateo Fri, 22 June 2018
Liked: The complimentary room upgrade
Disliked: Checkout is too early
Hana Fri, 22 June 2018
Liked: hotel staff was super kind, i could luckly early check in even recomened restaurant was awsome !
Disliked: hotel is pretty old i can tell only 4star hotel for hotel is big... room condition even i knew i got classic room furniture was borken, worst thing is too loude i can hear whats talking about it from next room. for this cost naver...
Gabriel Fri, 22 June 2018
Liked: The location was very good. Very close to union square.
Disliked: The staff was very unpleasant. They brought our room service order five times wrong and got angry with us every time despite that it was their mistake. I had a few friends over from other rooms and security berated me claiming guests can only be in rooms
Ricky Fri, 22 June 2018
Disliked: Very high breakf
Sean Fri, 22 June 2018
Liked: great location only a few blocks from the center of shopping area, union square. elevators were fast so never had to wait. overall was a good experience!
Disliked: the hotel gym is the size of a shoebox. apparently they are renovating but it was pretty below average. also, the hotel has little market with food stuff but no sit down restaurants at all. the market is comparable to a takeaway store at the airport.
John Fri, 22 June 2018
Disliked: First room we got smelled so bad I wanted to vomit it looked like you went into a motel not a hotel, so outdated. The second room we got had blood stained sheets. So gross The cleaning lady was laying on ground down the hall playing on her cell.
Kristi Fri, 22 June 2018
Liked: It was clean and quiet. Also, located pretty conveniently off the highway. Easy to get back to the airport.
Disliked: The neighborhood near the hotel was sort of dirty. But nothing that the hotel could really do about that.
Anthony Fri, 22 June 2018
Liked: The location was great.
Disliked: The shower had extensive black mold covering over 1/4 of the grout lines. I've never seen anything that bad in a hotel shower at any star level.
Ryan Fri, 22 June 2018
Liked: All the staff was very helpful and nice. The room was excellent and very clean.
Verified Hotel Guest Fri, 22 June 2018
Disliked: Should have a discount for people who had a car to park in the hotel garage I was a little disappointed