Hilton San Francisco Guest Reviews
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|0.5 miles from San Francisco centre|
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Darrah, Clarkston, visiting Bill Graham Civic Auditorium Fri, 8 September 2017
Liked: Clean. Friendly. Very nice. For two girls we felt very safe. Nice big gym! Close to shopping. Comfy beds. We kept saying how safe we felt and how pretty it was.
Disliked: The wait to check in.
Nam D, San Leandro Mon, 15 February 2016
Overall, nice rooms. Only negative is no free parking overnight for hotel guests.
Liked: Nice rooms.
Disliked: Need to pay for overnight parking.
Bryan B, Anchorage, AK Wed, 2 January 2013
Liked: Overall room was nice; very convenient to music - able to walk to all but one show out of 8.
Disliked: Room small; windows sealed.
Heather Mon, 15 January 2018
Gd bed in a clean...
Liked: Basic but functional...its a good bed in a clean room close to the city.
Disliked: Full lobby everyday full of business meetings blah blah blah..
Katherine Mon, 15 January 2018
I like that this hotel...
Liked: The beds are wonderful.
The staff is excellent.
Love the bar in the lobby
Love the coffee shop in the lobby.
Love love love all the hydration stations to refill water bottles.
OFarrell Street seems to be a little cleaner this time than our last trip.
Disliked: The pillows suck. We had to ask for other pillows. Which they were happy to supply. The views of the city from our side were gross. It?s so dirty and there garbage everywhere.
Justine Mon, 15 January 2018
Liked: clean and tidy comfortable rooms beautiful hotel
Disliked: paid for booking with breakfast voucher, was not given one and when asked about it told i did not get a voucher when i explained clearly online that i paid for it(i wanted to make sure breakfast was included) i was just told sorry. it's disappointing to try and explain yourself and your cut off just saying sorry without staff willing to hear you out. would have been nice to have to have been heard out instead of cut off. plus we never got breakfast because of it.
Kit Mon, 15 January 2018
Ok, but won't be back...
Liked: Location is relatively good, closer to Union Square. However, also near the rough neighborhood where lots homeless people. The room services are good, plenty of new towels and well cleaned.
Disliked: The common area such as hotel entrance doors and lifts are full of finger prints, it doesn't appear to be cleaned regularly or being cleaned at all. Well below the minimum standard expected of any hotel. There also doesn't appear to be enough staff at the front desk, always a long queue.
Lin Mon, 15 January 2018
Kate Mon, 15 January 2018
Mary Sun, 14 January 2018
First stop over on our...
David Sun, 14 January 2018
Jerry Fri, 12 January 2018
Disliked: Had to ask for king bed several times, they said none avail then found one.
Verified Hotel Guest Fri, 12 January 2018
Liked: I loved the location. I loved that they let us check in early.