Hilton Richmond Hotel & Spa/Short Pump Guest Reviews
Write a review
14.5 miles from Henrico centre |
Write a review
Bruce Mon, 15 April 2024
Excellent facility and helpful staff
S Sun, 14 April 2024
Exceptional
Liked: Loved the cleanliness of the property as well as the attentive staff and front desk. The pool was wonderful as well.
Jennifer Sat, 6 April 2024
Very good
Penny Thu, 28 March 2024
Would not stay again. Spent...
Liked: Great location. The staff was nice.
Disliked: The pool area was so filthy the grandkids didn’t even swim. Pizza boxes everywhere, so many dirty towels etc. That is the reason we picked this hotel. To be able to chill out and not leave the hotel. I had just gotten out of hospital so didn’t gave energy to do anything else.We ended up having to take them out for entertainment. The windows leaked a lot. Trying to keep the 3 year old from messing with the water was a pain.
Jocelyn Tue, 19 March 2024
Exceptional
Edwin Sun, 10 March 2024
Exceptional
Dominisha Mon, 4 March 2024
Convenient but crowded with no...
Liked: Area
Disliked: No microwave but info said that it was . Hair all over bathroom, sunflower seeds under tables . Pullout sofa literally touched the king bed so kids might as well sleep in same bed as you .
Rasheeda Mon, 4 March 2024
Very good
Liked: The room was great!
Disliked: It took an hour for the water in the shower to get hot
Barbara Mon, 26 February 2024
Pleasant and relaxing after a...
Liked: Service front deck was pleasant. Flexible with the date change because I had a health issue and needed to get home earlier then planned. The room and bedding was very nice.
Disliked: Bathroom could have been a bit updated. The sink space was on the smaller side, but adequate for a night stay.
Sandy Fri, 23 February 2024
We would stay again!
Liked: The facilities were beautiful, and the staff was extremely friendly and helpful.
Disliked: The pool area was kind of depressing and there was a wedding party going on throughout the night next to us so we didn't get any sleep.