Hilton Northampton Guest Reviews
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Michaela Thu, 21 March 2024
I was disappointed with the...
Liked: There for charity ball and easy to get to
Disliked: Bed was uncomfortable
Darren Thu, 21 March 2024
It was 1 night for...
Liked: Entrance was very nice
Disliked: the room was very good size but no dressing table for the wife to do her make-upthe main light and the lamp in the living area was on the same switch - very strange the jet bath did not work. bar - after 11pm we could not buy draft cider and they had no normal cider just kids flavours.
Wright Wed, 20 March 2024
Pleasant
Liked: Staff were very good and the breakfast magnificent
Disliked: Bad smell in the room and not as clean as I had hoped. Dirt stains in the sink
Neil Mon, 18 March 2024
Easy access just of the...
Liked: Location just off the motorway, easy parking and friendly staff
Disliked: Having to pay to park this should be included with room cost
Claire Sun, 17 March 2024
Ok
Liked: It was a night out at venue so was easy to stay than get a taxi home
Disliked: It was very dated in rooms and a lot of money for what you get
Sean Sun, 17 March 2024
Good
Greg Sun, 17 March 2024
Save the money and stay...
Liked: The room/hotel was clean.
Disliked: The staff at the check in weren’t partially attentive, they stood having a private conversation whilst I just stood there and it began to get awkward as they looked at me waiting yet just carried on. When eventually they decided they had time for me I was told my booking hadn’t come through and to go away and come back in 30 minutes. When I did return I was literally told it still hadn’t come through nothing they can do. This was when the manager overheard and stepped in and she found the booking straight away and helped me, she did care and put the effort in. The staff not so much.
Philip Sun, 17 March 2024
Disappointing. The hotel did not...
Liked: Breakfast was good - choice was excellent and quality good.Reception was understaffed but once served the staff were friendly
Disliked: The standard of the rooms was poor and certainly did not reflect the price. Very dated and lacking in any sense of quality.Reception was understaffed on arrival, large queue with approximately another 6 customer ahead of me waiting to check in.
Melissa Fri, 15 March 2024
Very poor
Liked: Staff were nice and helpful, infact the best thing about the hotel.
Disliked: Google images still show a pool. No fridges I’m rooms, room menu pretty bland, did not have anything on breakfast menu. Bar the reception area and one bar not much to do, no advice on walking areas. To be honest although it looked better, it’s not much better than the premier inn.
Natasha Thu, 14 March 2024
Nothing positive to say.
Disliked: So many things, the bathroom floors were dirty, the shower was rusty and the walls were stained. Wood lice on the bathroom floor, there was no ceiling lights, marks all over the ceiling, the mattresses were like sleeping on an ironing board. It was extremely dated. I was on a business trip with clients and was embarrassed that I had picked this hotel, thinking it was going to be outstanding after all it is a Hilton. Extremely disappointed!