Hotel is up to a decent standard; not too far from city centre with a regular bus route outside. Plenty of shop and restaurants nearby as well and opposite the Botanic Gardens.

Liked: Decent standard of hotel; nice room. Good, firm bed.
Disliked: A section of marble panel on the front steps had come loose and was just lying there on a step. By day 3, it was lying at an angle against the bottom step. Could have represented a fall or trip hazard in what was firstly icy, then rainy weather. Just thought it strange that staff didn't at least remove this loose bit over the days.

Superb

Liked: Excellent Scottish breakfast

Bomb threat cover up

Liked: Good location, received a frosty, complimentary morning walk.
Disliked: Lack of communication. Freezing bomb threat trip to botanical gardens.Being ignored at reception after complaining then being ignored again via email complaint. Not relaxing at all.

Exceptional

Exceptional

Generally good stay. Would come...

Liked: Location and cleanliness.
Disliked: Bed mattress worn. Worn headboard looks shabby. Decor needs updating.

Bad

Liked: Nothing

Very poor

Liked: Location
Disliked: Rooms very tired and dated, first room was dirty with a hole in the ceiling and marks on the carpet.

Superb

Very good