Hilton Garden Inn Miami South Beach-Royal Polo Guest Reviews
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1.1 miles from Miami Beach centre |
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Soneath Wed, 27 March 2024
Passable
Sanjeevkumar Wed, 13 March 2024
Very good
Natasha Tue, 5 March 2024
Ok
Liked: The staff were very helpful.
Disliked: There was no parking onsite. On booking.com it said that it was. The room did not seem as clean, i.e. there were stains on the carpet. There were visible splashes of something in the elevator which needed a good cleaning.
Michael Fri, 1 March 2024
Superb
Mark Sat, 27 January 2024
Good for short stays
Liked: Staff were great and my room was clean.
Disliked: Whilst I understand this hotel has recently been renovated - it didnt seem to extend to my room which was quite tired. Whilst on one of the key roads in Miami Beach - I didnt appreciate it was quite far away from shopping on Lincoln Road and the main restaurants and bars.
Ryan Thu, 11 January 2024
Poor
Disliked: Hotel is dated. The shower had cold water only on 2 of the 3 days. I am very tall and I was put in an ADA room because I did not pay for an upgrade.
Tina Sun, 7 January 2024
The hotel was not worth...
Liked: I like he beach setting. Collins street which was the strip was nice for site seeing along with shopping.
Disliked: When the cleaning service came to service our room. The only cleaned the bathroom, gave us new towels. Our bed was not made and did not give us clean sheets. no restaurant in the hotel to sit and in enjoy ourselves.
Nadia Mon, 6 November 2023
Passable
Liked: the staff is super kind, Carolina and Jose were very helpful during my stay.
Disliked: I was allocated to room 305 but the room had a smell of smoke and tobacco, I was very uncomfortable , then Jose changed my room to 105 in ground floor and got much better.
Jennifer Mon, 6 November 2023
Exceptional
Liked: Clean. And staff was very friendly
Disliked: Loved it all
Ernesto Tue, 17 October 2023
Great place to stay for...
Liked: Very close to the beach
Disliked: Pillows are too soft