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AustraliaHilton Garden Inn Grand Rapids East Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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| 8.4 miles from Grand Rapids centre |
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Booher Mon, 15 April 2024
Superb
Disliked: Breakfast was expensive!
Margaret Mon, 15 April 2024
Worth the splurge
Liked: The absolute quiet in the room. The breakfast setting -- no tv, no muzak! The bedding and the towels were luxurious! And no hotel smell!
Disliked: The television had to be reset by someone coming to the room every single time I wanted to use it. There was no fresh half-and-half, only the shelf-stablw pods.
Booher Mon, 15 April 2024
Superb
Disliked: Breakfast was expensive!
Margaret Mon, 15 April 2024
Worth the splurge
Liked: The absolute quiet in the room. The breakfast setting -- no tv, no muzak! The bedding and the towels were luxurious! And no hotel smell!
Disliked: The television had to be reset by someone coming to the room every single time I wanted to use it. There was no fresh half-and-half, only the shelf-stablw pods.
Paula Tue, 2 April 2024
Superb
Paula Mon, 1 April 2024
Exceptional
Holle Sat, 30 March 2024
Perfect
Holle Sat, 30 March 2024
Exceptional
Deana Mon, 25 March 2024
very nice hotel! we will...
Liked: Check in on phone wasn't great, we received our room and our digital key. When we checked into our room we noticed the beds were not made, but then people stuff was all in the room still , then we realized somebody was already in that room so it gave us a room already occupied. went downstairs, Explained what happened in the staff was very very nice and apologized . Took care of us made sure to give us a room that didn’t have people in. gave us a discount on the room and they were very very nice and we still had a great time.
Disliked: on phone check in
Deana Sun, 24 March 2024
very nice hotel! we will stay again
Liked: Check in on phone wasn't great, we received our room and our digital key. When we checked into our room we noticed the beds were not made, but then people stuff was all in the room still , then we realized somebody was already in that room so it gave us a room already occupied. went downstairs, Explained what happened in the staff was very very nice and apologized . Took care of us made sure to give us a room that didnt have people in. gave us a discount on the room and they were very very nice and we still had a great time.
Disliked: on phone check in
