Heeton Concept Hotel - Kensington London Guest Reviews
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May Sat, 19 July 2025
Overall, if location, cleanliness, and...
Liked: We stayed at the Heeton Concept Hotel in Kensington and had a generally good experience. The location is fantastic, with easy access to public transport and local attractions, and the cleanliness of the hotel was excellent throughout. The reception team was friendly, helpful, and made check-in smooth and welcoming.
Disliked: There were a few downsides. The rooms were extremely tight, which made moving around a bit uncomfortable. The air conditioning didn’t work properly, and we woke up feeling overheated and sweaty—definitely not ideal for a good night’s sleep. Additionally, the hotel has no on-site parking, and we had to leave our car in a nearby private car park, which was very expensive.
Jennifer Sat, 19 July 2025
Very good
Liked: Great location and air conditioned
Disliked: No view from window
Gokay Sat, 19 July 2025
Passable
Liked: Very helpfull staff , hotel located very close to metro station
Disliked: Rooms are not as shown as on the Photoshop
Stu Sat, 19 July 2025
Great staff good location
Liked: Staff are great every visitRooms clean Great location
Disliked: Slightly more expensive in summertime
Megan Fri, 18 July 2025
Disappointing
Claire Fri, 18 July 2025
Very good
Aj Wed, 16 July 2025
Very good
Meryll Tue, 15 July 2025
Disappointing
Liked: Location
Disliked: The AC wasn’t working and we were there just this summer. Our keycard wasn’t working as well so we have to ask the front desk to open the room for us everytime we have to go back to the room.
Salman Tue, 15 July 2025
Bad
Liked: Nothing
Disliked: Everything
Matthew Tue, 15 July 2025
Lovely Place to Stay, Friendly,...
Liked: Fantastic little hotel, very friendly and for an extra £10 they let me check in 3 hours early which is really worth it. The room was clean, funky and a great shower and bathroom. Beds were super comfy and the staff were really helpful. Location wise, great links only a couple hundred mtrs walk to Piccadilly and District lines at Earls Court. Loved my stay.
Disliked: Nothing at all.