Name: Haymarket Hub Hotel
Address: 7 Clifton Terrace, Edinburgh
Telephone: 0745 127 3975

Disappointing

Superb

Very good

Passable

Liked: Hotel room and Bed is small in size. Room and washroom are too small.No proper chest bed side.No ironing or tea facility in room.Not recommended for couples.
Disliked: the room size.bed size and room inside facility for couple.

Very good

Liked: Perfect location and amazingly warm and welcoming staff

The stay was ok but...

Liked: It’s location and cleanliness.
Disliked: Rooms a bit tiny.

Great location for Haymarket train...

Liked: Great location, very clean and very friendly staff. Very good shower.
Disliked: Quite a bit of noise from trams and trains and doors within the hotel.

Exceptional

Liked: When we stayed at your hotel, we were genuinely impressed by the exceptional service we received—particularly from Leah, who I believe was the manager on duty that day. She was absolutely amazing: warm, welcoming, and incredibly helpful. Leah was full of useful information and ensured we signed up for the IHG membership, which we truly appreciated.Even after we checked out, she kindly let us stay in the lounge while we waited for our airport taxi. She went above and beyond to make sure we were comfortable, and her professionalism and friendliness really stood out.We were also deeply appreciative of how far both Leah and her team that day gone—literally and figuratively—to provide such a high standard of care. Their efforts did not go unnoticed, and we left feeling genuinely looked after.Thank you so much for a memorable stay! We will be back !
Disliked: Ah, no window freaked us out a little bit, but we got over it