Hawthorn Suites By Wyndham Troy Mi Guest Reviews
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|3.3 miles from Troy centre|
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Kathleen Wed, 14 August 2019
If in the area would...
Liked: Very spacious, clean, nicely furnished and close to where we needed to be at an excellent price for the area. Fee for dog wasn't bad either. :-)
Disliked: We're from the country so traffic in the area was horrendous.
Sean Mon, 12 August 2019
Rajkum1988 Sun, 11 August 2019
Disliked: Commode did not flush
Jessika Sat, 10 August 2019
Liked: The breakfast was amazing
Disliked: Room was run down ,had an odd smell, pool was not usable
Cecilia Wed, 7 August 2019
Wonderful. More than we payed...
Liked: Heva was very courteous, helpful, great customer service. Nice free dinner & breakfast
Disliked: Noisy AC & old sofa but it was ok
Gloria Wed, 7 August 2019
Liked: Very clean. Wonderful grounds and landscaping. Very friendly staff!
Disliked: I was not informed...either on line or when I called the day prior to confirm...that I would be charged an additional $100 deposit that could take up to 2 weeks to be returned to my account. Also...was not informed that the pool would be inoperable for 3 or 4 days. I have stayed with Hawthorne Suites previously, several times. Never had a deposit held against my account. BAD business to at least not have been informed!
Mooyong Wed, 7 August 2019
Disliked: Had trouble with the room key and had to make several trips to the front desk to start with.Came back from swimming with kids only to find the bathtub was blocked and would not drain. Somehow managed to get the kids bathed, but now the hair dryer was broken. Only one person at the front desk got really irritated and literally yelled at my sister in law saying, "I am all by myself up here and the maintenance person went home for the day." Got another room assigned in a building all the way back of the hotel but the key did not work again and the room was not ready for someone to check in. Got a third room assigned closer to the front desk cuz I knew the key would not work and of course it did not work. These were just things that happened on the first day. The swimming pool was closed on the third day of my stay and remained closed for the entire week.The wifi in the building was terrible as well.
Ashley Wed, 31 July 2019
Liked: Location was great, loved the room. Very comfortable.
Disliked: Not as clean as expected. Cigarette butts in front of the door. Spider webs in the top corner of the bathroom. Floor wasn't vacuumed, there were plastic tags and other debris noticeable.
Mike Wed, 31 July 2019
Location great but suite too...
Liked: Bed was nice. Location great. Breakfast great.
Disliked: The space was very cramped. Claustrophobic. Handicapped parking was a bit too far from the unit.
Porche Tue, 30 July 2019