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Hawthorn Suites By Wyndham Overland Park eee
Hawthorn Suites By Wyndham Overland Park, 11400 College Boulevard, Overland Park, KS | Area: Overland Park West - Lenexa
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (880 Ratings)
6.8 miles from Overland Park centre
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Hotel Description
In the heart of Overland Park this spacious all-suite hotel offers a complimentary hot breakfast buffet free Wi-Fi an evening manager's reception and light dinner on select weeknights. The Hawthorn Suites by Wyndham Overland Park offers 215 rooms on three floors including one- and two-bedroom suites. Non-smoking rooms are available. Enjoy a hot breakfast buffet every morning and a manager's reception with beer wine and light dinner fare Monday through Thursday evenings. A fitness center and heated outdoor pool are among the amenities available on the hotel grounds. Situated less than two miles to Kansas City's Corporate Woods home of several Fortune 500 companies Hawthorn Suites is five miles from the Overland Park Conventions Center and three miles from Oak Park Mall. Deer Creek Golf Club is five miles away. Kansas City International Airport is 35 miles north of the hotel property.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` BBQ facilities
` Fax/photocopying
` WiFi
` Wheelchair accessible
` fitness center
` alarm clock
` Accessible facilities
` All-inclusive meal plan
` Baggage Storage
` Brailed elevators
` Bus parking
` Complimentary breakfast
` Complimentary continental breakfast
` Complimentary in-room coffee or tea
` Conference facilities
` Exterior corridors
` Free local calls
` Heated pool
` High speed internet access for laptop in public areas
` Ice machine
` Non-smoking Rooms
` Outdoor parking
` Outdoor pool
` Recreational vehicle parking
` Remote control television
` Security
` Truck parking
` TV
` Wakeup service
` WiFi available in all areas
` Iron Board
` Bedding

Hawthorn Suites By Wyndham Overland Park Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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5

Exceptional - 5 out of 5

Anonymous Fri, 21 June 2019

We'll be back!

Liked: Location, room, everything else was excellent!
Disliked: Water pressure in shower wasn't very good

3.6

Good - 3.5 out of 5

Tracy Thu, 20 June 2019

A little disappointed.

Liked: Location
Disliked: Shower water took about 20 minutes and first shower wad luke warm. After 15mun on second day finally got warm. Ask for little credit. Would not due. Last day staff knocking on door to see if I was checking out as fire alarms also going off.

3.4

Pleasant - 3.4 out of 5

David Thu, 20 June 2019

Pleasant

Disliked: Older property with little attention to upkeep. Room was clean but hotel was in need of upgrading. Staff were clueless. At check in I advised I had pets. They said OK no charge. 2nd day I was there, I was confronted by a staff member asking if I had pets. I said yes. He said I did not register them. I advised to the contrary as my reservation even indicated that I had pets. Went to front desk and signed a paper saying I had pets. Asked if there was a charge they said no for a 2nd time. Upon check out I was charged $20/pet/night. Not what I agreed to. They then also proceeded to charge me more money per night for the room than the reservation. . I showed them the booking reservation they agreed to change but could not until the owner showed up. Also, the first morning we were there the breakfast was more than adequate. Someone posing as a Wyndham (They own Hawthorne Suites) employee was handing out cards for a good internet reference and asking how our stay was. The next morning after the Wyndham employee had left there was no food to speak of at breakfast at 7:00am. When I went to the front desk they advised that the food delivery truck did not come. Poor excuse. When I asked about this at check out I asked why no one was empowered to go get food at a grocery store as the residents had paid for a hot breakfast in their reservation room rate. The person at the front desk said that the owner was from India and no one had any authority to do anything. When he is not physically at the hotel, no corrections to incorrect billing, food shortages or any other issues can be handled by the staff. Having traveled extensively in India over the last 30 years I understand the culture. It might work in India but has no place in the U.S.. I hope that Wyndham pulls this owners franchise as it gives Wyndham a bad name. From now on, I will ask if an Indian owns the hotel before booking the reservation.

4

Good - 4 out of 5

Melissa Thu, 20 June 2019

Good

Liked: Spacious rooms, extremely quiet, liked the condo style setup.
Disliked: Overall needs a little tlc.

3.4

Pleasant - 3.4 out of 5

David Thu, 20 June 2019

Pleasant

1.9

Poor - 1.9 out of 5

Anonymous Thu, 20 June 2019

Poor

4

Good - 4 out of 5

Gregory Tue, 18 June 2019

overall very pleased with facility...

Liked: breakfast was excellent room was well organized, only complaint is I went early to do some reading, sat in comfortable chair by TV and lamp did not work, over head lights were off so low lights since it was before breakfast time, I did not mention it to staff, this was minor but would have made it better for reading
Disliked: better lighting for short period before breakfast being served to accommodate early risers

2.5

Fair - 2.5 out of 5

Sara Mon, 17 June 2019

I was very disappointed and...

Liked: The breakfast was just ok. I have seen a lot better and would have liked a little more variety.
Disliked: Our bathtub did not drain properly, so by the time my shower was done, water was above my ankles. Staff did fix it for us, though. There were also birds in the fireplace chimney that made a LOT of noise CONSTANTLY, day and night! I asked for this to be taken care of and was told it would be but was not. Therefore, we had to endure the annoying noise for 3 days/nights. Furthermore, when we pulled out the couch for the extra bed, there was a bent, used straw in the bed (yuck), and the mattress was stained and nasty!

3.8

Good - 3.8 out of 5

Bruce Sun, 16 June 2019

Ok

Disliked: Breakfast was lacking. Out of most things

5

Exceptional - 5 out of 5

Rogene Sun, 16 June 2019

Exceptional

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Hawthorn Suites By Wyndham Overland Park 11400 College Boulevard, Overland Park, KS