Hotel Zoso Guest Reviews
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0.9 miles from Palm Springs centre |
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Tracey Sat, 23 March 2024
Very disappointed
Liked: Location
Disliked: No bars restaurants open pool not heated until last day not what we saw when we booked
Scott Fri, 22 March 2024
I wouldn't stay here again
Liked: There was nothing that I found value in at the hotel. It was just "fine."
Disliked: The restaurant and bar weren't operating, so no food was on site. I had to ask for housekeeping to make up my room. The nightstand in my room had drawers that didn't shut so I hit my knee on it in the middle of the night. The lamp didn't work. There was no mini-bar or not even a place to buy water or drinks on site. The shower curtain needed to be replaced, and the shower head was so calcified it was clearly old. This hotel had a weird vibe. The front desk was weird, it was dead inside and honestly I didn't like any of it.
Cecilia Mon, 18 March 2024
Great Stay
Liked: Hotel has a great location, everything is walking distance; they have a bar in the lobby, they offer happy hour. Our room was very big, comfortable queen size beds, nice balcony. Parking is included in the price, only valet.
Miroslav Sat, 16 March 2024
Very good
Liked: Clean, comfortable, in the city center.Polite, helpfull and friendly staff.
Disliked: No breakfast option.
Anthony Sat, 16 March 2024
Passable
Liked: Location is good. Rooms are OK if a little dated. Beds comfortable
Disliked: Rooms need updating. Bar was never open. Water not replaced unless asked for even when room was serviced. Price was completely out the gate versus quality of Hotel.
Christine Fri, 15 March 2024
Disappointing
Liked: The location was excellent
Disliked: Unfortunately we had a disappointing experience with a door alarm going off in our 2 queen bedroom at 130am. This lasted in and off for about an hour. We were then switched to a kingsize and rollaway bed room at 3am. This room was in an area of a lot of morning and evening foot traffic. The jacuzzi had only 3 jets working. The pool are is quite lovely but pool is certainly not heated. The bar, restaurant and Giftshop are only open Thursday Friday Saturday and Sunday. Although coffee machine and pod are provided in the room there is no food service. We were not told of these closures upon check in, the valet told us when we were asking about dinner recommendations. Most of the staff were nice. What was my first inexperience in Palm Sorings was definitely marred by the hotel experience.
Yann-eric Thu, 14 March 2024
Overpriced vs services
Disliked: No room service, no restaurant, no breakfast, no shower : only old bath.
Carol Thu, 14 March 2024
We enjoyed our stay at...
Liked: location, ease of check-in and check-out
Disliked: not very personal
Joanne Mon, 11 March 2024
It was OK, this was...
Liked: Our room was great, very clean and we had a nice view.
Disliked: The pool area was not clean at all! The sheets on the day beds were filthy, I didn't even want to sit on one. Also, there were some young women at the pool who were playing very loud Rap music with lots of foul words, the women were dancing around shaking their butts, and taking their tops down. There wasn't an employee anywhere to be found near the pool or I would have reported them. I think you should at least have someone check the cleanliness of the pool area and to be available to guests.
Lee Sun, 10 March 2024
Very good