Hampton Inn By Hilton & Suites Kalamazoo-Oshtemo Mi Guest Reviews
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5.6 miles from Kalamazoo centre |
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Jessica Fri, 12 April 2024
We went for a good...
Liked: Breakfast was good. It was hot and fresh and quickly refilled by staff when needed.
Disliked: The hot tub in the room was tiny and didn't work very well, and it was the entire reason we booked this hotel. We wanted a nice soak in a hot tub and this location did not have a good one. Also the bathroom in our room had peeling wallpaper, the shower was stained and chaulk peeling everywhere. The headboard was scratched up pn the bed and looked nasty.
Erin Fri, 29 March 2024
Was a good place to stay overnight with kids!!!
Liked: All good
Disliked: No spa
Erin Fri, 29 March 2024
Was a good place to...
Liked: All good
Disliked: No spa
Paulette Fri, 29 March 2024
Passable
Liked: T he staff was great
Disliked: Website listed on website which they did not haveShower was cold at 500 amJuice selection at breakfast was weak
Paulette Thu, 28 March 2024
Passable
Liked: T he staff was great
Disliked: Website listed on website which they did not have Shower was cold at 500 am Juice selection at breakfast was weak
Sylis(selina) Mon, 11 March 2024
Great staff however owners definitely need to updates.
Liked: The breakfast was good and the beds were comfortable
Disliked: The room was in bad repair. The sofa was heavily stained, the sofa bed was broken and was unusable, the chair and floors were stained as well. Pool room was uncomfortably warm.
Sylis(selina) Mon, 11 March 2024
Great staff however owners definitely...
Liked: The breakfast was good and the beds were comfortable
Disliked: The room was in bad repair. The sofa was heavily stained, the sofa bed was broken and was unusable, the chair and floors were stained as well. Pool room was uncomfortably warm.
Jami Sun, 10 March 2024
Worst Travel Stay I've Had So Far!.
Liked: Third floor was quiet!
Disliked: The front desk didn't have good customer service barely a welcome!The suite was not the one we picked front desk acted like take it or leave it .. so had to down grade , was told "IT WAS BOOKINGS FAULT NOT OURS" ,also got double charged on card (pending) for both rooms! Not even an apology for any inconvenience! Beds are uncomfortable ,some plugins didnt work ,No shower pressure ,toilet seat was/is loose ,no towels in pool room both days!
Jami Sun, 10 March 2024
Worst Travel Stay I've Had...
Liked: Third floor was quiet!
Disliked: The front desk didn't have good customer service barely a welcome!The suite was not the one we picked front desk acted like take it or leave it .. so had to down grade , was told "IT WAS BOOKINGS FAULT NOT OURS" ,also got double charged on card (pending) for both rooms! Not even an apology for any inconvenience! Beds are uncomfortable ,some plugins didnt work ,No shower pressure ,toilet seat was/is loose ,no towels in pool room both days!
Alexandria Sun, 25 February 2024
Exceptional
Disliked: They put a 25% deposit on you card and claim it will be automatically returned at check out. It doesnt get returned until Monday if are staying on a weekend