Hampton Inn & Suites Boston Crosstown Center Guest Reviews
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Anonymous Wed, 27 November 2019
Nice hotel, decent location, poor...
Liked: Breakfast was nice, my wife enjoyed the hot beverages in the lobby.
Disliked: We had a large group of people in the room next to us partying until 4am one night- they were so loud that i could feel the headboard of the bed vibrating. When i put my head on the pillow it sounded like they were yelling directly into my ear.They were constantly in and out of the room slamming the door vigorously each time every 5 minutes. The second night there was more of the same- i went to the front desk around 11:30pm and was told security would check it out. I received a call 10 minutes later from the front desk offering to move me to another room- clearly security did not handle anything. I have no problem with people having a good time. I do however, have a problem with someone making noise significantly above and beyond anything reasonable. We turned our air conditioner on to help drown out the noise, but even this didn't work. We eventually moved to another room, however my wife didn't sleep all night because I was the one who had to deal with these people and ask them to be quiet instead of security. My wife was very upset and scared that something may happen because i was the one who decided to take action and ask the people next door to quiet down instead of the hotel staff. I am certain that we weren't the only people who had a poor experience those nights on the second floor.
Tatanger Mon, 25 November 2019
Anonymous Mon, 25 November 2019
Fernanda Mon, 25 November 2019
Brian Sat, 23 November 2019
Overall good but not
Liked: The breakfast was great
Disliked: There was a hospital close by and the ambulances were quite a few
Anonymous Fri, 22 November 2019
Liked: The price was right, staff was very friendly, clean facilities.
Disliked: Location was a little sketchy.
Cb Fri, 22 November 2019
Liked: The swimming pool and fitness center is not in the lobby. It is connected to a wonderful cuban restaurant. Breakfast is great but I love having a dunkin so close. Staff was very nice.
Disliked: Property was fine.
Denise Thu, 21 November 2019
not what i expected, wouldn't...
Liked: not a good location wouldn't stay again, central location but high rates of homelessness not a very safe feeling.
Disliked: not a very nice neighborhood, elevators not very clean
Kwesi Mon, 18 November 2019
Best hotel I have stayed...
Liked: I like everything overall.... the hotel was nice and clean, the rooms were huge and also clean, the beds were comfortable, the bathroom and its amenities was excellent and best of all the inclusive breakfast was heavenly and to die for not to mention the exceptional coffee bar. ... I can't wait to say at this great hotel again in the near future!
Disliked: I look out my window and so patient and homeless people from the meth clinic (I ask who they were)all night and day.
Lg Mon, 18 November 2019
Liked: Easy access to I-93, good breakfast, clean facilities.
Disliked: No shopping in safe walking distance and no parking on site. You have to pay $25 per 24hrs to park in the parking garage across the street which I was not made aware of until we arrived.