Extended Stay America Suites Springfield Guest Reviews
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3.5 miles from Springfield centre |
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Hicks Mon, 22 April 2024
Passable
Liked: Staff good
Disliked: Pool was not working pump water was not circulating air conditioning wasnt working properly didn't get below 73 degrees in room
Amedu Sun, 21 April 2024
Liked: Nothing
Disliked: Yes noise, dirty worst hotel experience ever
Lisa Sat, 20 April 2024
Liked: location and availability
Disliked: this hotel front desk is not managed appropriately. Staff person gave two different parties keys to our room and then said "you didn't complete registration, you must come down with your ID." Realized they still had my ID/CC. Not enough room to explain
Verified Hotel Guest Fri, 19 April 2024
Liked: Hotel employee the girls at the front desk were very friendly and accommodating. They are going above and beyond for your guests. The police and chaos late at night was kind of scary. Dogs were barking and I was harassed in the parking lot by 3 police
Disliked: I did not like being harassed by cops when I was going to the gas station. I have never in my life been accused of having drugs and I didn't have drugs but they assumed I had weed I let him search my car and like I said I had nothing. They were potato chb
Renee Fri, 19 April 2024
Good
Terrell Wed, 17 April 2024
Exceptional
Gregory Tue, 16 April 2024
Liked: Nothing at all
Disliked: Toilet didnt flush, sink stopped up. Staff was very unprofessional.
S Sat, 13 April 2024
Disappointing
Liked: Price
Disliked: Poor condition of roomNo breakfastMini.al towels
Anesha Wed, 10 April 2024
Passable
Disliked: Pool
Verified Hotel Guest Mon, 8 April 2024
Liked: Nothing. We paid for an overbooked room and were given a room key to check out the room for an already occupied room that we were charged for. No apology was given.
Disliked: Nothing. We paid for an overbooked room and were given a room key to check out the room for an already occupied room that we were charged for. No apology was given. I felt unsafe in the lobby and hotel staff were rude and unapologetic.