Hampton Inn By Hilton Richmond-West Guest Reviews
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0.8 miles from Henrico centre |
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Abdallah Thu, 7 March 2024
Very poor
Gail Wed, 6 March 2024
Very good
Liked: Great location, close to several restaurants.
Disliked: no drinking cups provided in the bathroom
Mary Tue, 5 March 2024
Room was not cleaned for...
Liked: That my family was staying there
Disliked: See above
Rebecca Thu, 29 February 2024
Good and bad.
Liked: The room was clean and comfortable.
Disliked: The outlet at the base of the night stand where you plug in to charge devices didn't work. Also, there was a large group of children whose parents put them all in one room and left them unsupervised. The kids were running up and down the halls, yelling and making too much noise. The hotel has a 10:00PM quiet time rule. I called the front desk a little after 11:30 and asked Nichole to speak to the parents and kids. She took care of it immediately! After that, we slept well.
Alenka Mon, 26 February 2024
Very good
Jennifer Tue, 20 February 2024
Our stay, I would say,...
Liked: The hotel is in a great location with lots of restaurants and stores around. The rooms were great. And the staff was very accommodating.
Disliked: The only flaw that I would give this hotel is that we were there three nights four days and only had two towels. The housekeeping came down our hall, but never came to our room.
Ladaris Mon, 19 February 2024
Exceptional
Robert Sun, 18 February 2024
Superb
Liked: Room,location, shower,bed.
Disliked: Check in time.
Monique Wed, 24 January 2024
This is a beautiful and...
Liked: I loved the staff Everyone was really professional especially the lady that checked me in. Her name was Nicole and she was extremely thorough and relatable. She took her time with me and was very attentive to my needs and the needs of the other guests as they were coming in. The kitchen staff was also great. They went out of their way to cook something different due to my inability to eat pork. They all just went way beyond what was necessary to make me feel welcome and comfortable
Disliked: I only had one complaint which was no one’s fault really. It was cold and took far too long for my room to heat up due to the cold temperatures outside (11 degrees outside)
Steven Tue, 23 January 2024
This guest did not leave comments about this hotel.