Hampton Inn By Hilton Manhattan-Chelsea Guest Reviews
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1.2 miles from New York City centre |
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Stephen, Harpers Ferry, visiting The Altman Building Sun, 12 June 2016
We had a problem with the room and it was taken care of quickly. The problem was not the fault of the hotel staff but more so the building itself.
Liked: The bed was amazing.
Disliked: None really.
Dayan Wed, 20 March 2024
Exceptional
Elizabeth Fri, 15 March 2024
Would stay here again based...
Liked: Good location, friendly staff. clean, and fairly quiet.
Disliked: One elevator was broken for two nights, resulting in long waits. Breakfast area was crowded and was not kept stocked.
Mikisko Thu, 14 March 2024
Great location, bad breakfast.
Liked: Very good location!
Disliked: A terrible breakfast. Breakfast was served from 6 AM, but by 7:30 there was almost nothing. The problem was mainly with the drinks, which the staff did not refill at all.
Stephanie Wed, 13 March 2024
Very good
Liked: The location was great and walking distance to a lot of the main attractions/ places we wanted to go and the subway/ Penn station.The room was a good size considering we went for the cheapest queen bed option and we had a nice city view even though we didn't pay for that as an extra, so we were lucky! There was a little noise from other rooms through the corridor but not much through the walls so it wasn't too bad. The toiletries were a good extra as it meant we didn't need to take any shampoo etc The breakfast was pretty basic but we didn't really book it because of that, we had a lot of food plans around the city so we didn't use it a lot!I would recommend this hotel for the location, rooms in general were good and the bed was comfortable.
Disliked: During housekeeping times there was an extra wait for the lifts, as they used them. We didn't have to wait too long most of the time, so it wasn't too bad but I can imagine that being worse during busy times of the year.It wasn't bad enough to put me off going back here, just plan wisely if you can!
Verda Tue, 12 March 2024
thanks I will come again
Liked: great
Disliked: nothing
Sabina Sun, 10 March 2024
Good
Liked: Location , size of the bed, pillows
Disliked: Bed site lapm was broken, light in the bathroom was broken. Room clean, but needs some repairs.We checked into the room to see that it was dirty. Hotel stuff moved us to a clean room, but it did create trouble for us due to evening reservations
John Sun, 10 March 2024
easy place
Liked: bed and room
Disliked: lack of room service
Pui Fri, 8 March 2024
Superb
Nathalie Fri, 8 March 2024
Not going ever again and...
Disliked: Breakfast was bad ... Too.many people, unfriendly staff, food all over the counters and floor, tables not cleaned between customers.1 washer and dryer that takes coins ... And the hotel doesn't have any coins at all. Has to get back into ylwef clothes at night in the rain and so 4 stores before being.able.to get enough coins to.clean my family l's clothes after visiting NYC in the rain. The staff just didn't care!
Tyler Wed, 6 March 2024
Very good