Liked: Customer Service and clean.
Disliked: Noise and staff vacuumed at early hours prior to check out.

Room was clean but a bit noisy by the elevators.

The hotel staff was also very friendly.

Liked: Very nice room, comfy bed/pillows, good breakfast!

It was great

Liked: The room was so nice and comfortable. The breakfast was so good and delicious
Disliked: Nothing

Superb

Ridiculous

Liked: Location
Disliked: They take forever to answer questions. I called to cancel and they returned my call too late and then told me I had to request cancellation from booking.com who contacted them and they never responded.

Exceptional

Liked: Location was good and we were able to bring your dog
Disliked: Maybe it was a little more than I wanted to spend.

Very good

Liked: All the staff was friendly and helpful, even through the fire alarm.

Great for what we needed

Liked: The breakfast had lots of options and was one of the main reasons I chose this hotel. Very good
Disliked: 2 different people knocked on my door in the middle of the night at different times obviously at the wrong room which was kind of weird. It was annoying but not the hotels fault

Bad

Liked: All thumbs down because I wasn’t able to go or get a refund which was my mistake
Disliked: That I didn’t get to go

Good

Liked: Τhey did not returned me back the $50 security deposit
Disliked: Τhey did not returned me back the $50 security deposit

Exceptional