Hampton Inn And Suites Syracuse Erie Blvd I690 Guest Reviews
Write a review
|3.9 miles from Syracuse centre|
Write a review
Tanya, Rushville, visiting Westcott Theater Wed, 23 November 2016
I am still waiting for a refund since they double charged me then instructed me to call to make a complaint and request a virtual credit card. The manager of hotel hasn't returned my calls regarding the matter.
Liked: The room was clean and bed comfortable.
Disliked: Double charged.
Andrew A, Mount Morris Sat, 7 May 2016
The service and people were amazing. Beautiful room and community area. Can't wait to stay again.
Stephanie W, Lake View Sat, 7 May 2016
When we left the first thing my husband and I said was we would stay here again in a heartbeat. Everyone was great!
Liked: Friendly; comfortable bed & linens.
Disliked: Hair dryer broke the only time we used it.
Anthony Thu, 13 June 2019
Robert Mon, 10 June 2019
Liked: Clean. Breakfast.
Disliked: No Wi-Fi no pool
Derek Mon, 3 June 2019
Linda Wed, 29 May 2019
Liked: Good location. Comfortable bed and couch in king suite. The cleaning staff was friendly and did an excellent job.
Disliked: The pool and hot tub have not been working for 3weeks according to the manager. We were never told or contacted. There was a small banner on the website but all the photos were up. I asked for a lower price but it was not worth it. The staff was constantly dealing with irate customers due to this condition. Also everytime a request was made to front desk they had a snippy answer. Asked for the tv remote and was told ?did you look for it?? Asked for an extra blanket and was answered ?i will see if we have any?. We did get a remote and blanket. Did not expect the attitude.
Lisa Tue, 28 May 2019
Mary Sun, 26 May 2019
Clean, basic hotel close to...
Anonymous Wed, 22 May 2019
Liked: Big room
Disliked: No plug on for elect car
Chris Tue, 21 May 2019
Liked: Bed was comfortable
Disliked: Significant reservation issues each of the 5 days I was there. Front desk not customer friendly.
Monique Sun, 19 May 2019
Liked: Nessy at the front desk was very accommodating when me and my daughter arrived due to the need for early check in. I appreciated that we were there for a graduation event.
Disliked: The breakfast could have been better, not many choices.
Kenneth Sun, 19 May 2019