Hampton Inn By Hilton And Suites Peoria-West, Peoria

My Pastor and I woke up at 5 AM to do bible study in the morning. About 5:30 I asked for coffee and the guy at the front desk said not until 6 AM. While I was doing my bible study the Pastor showed up with a cup of coffee - I asked him how he got it and he said he went into the back room. Shortly after the guy at the front desk rushed over to close the door so I couldn't get coffee. I opened the door and got coffee anyway, then they locked the door so no one could have coffee until he said so. Coffee was ready, just being rude not to let us have it.

Liked: Clean and nice reception.
Disliked: Staff at front desk and kitchen.

Passable

Liked: Location
Disliked: pillows

Passable

Liked: Location
Disliked: pillows

We felt comfortable.

Liked: Clean, room size, bed size. Free breakfast. Snacks at night to buy.

We felt comfortable.

Liked: Clean, room size, bed size. Free breakfast. Snacks at night to buy.

I’m thankful we were only...

Liked: It was on course for our vacation trip north. The room was nice enough and the bed was comfortable.
Disliked: Our room was changed from a king we booked 2 weeks earlier in return for 2 queens. When asking.3 different people no one had a good answer as to why. The hotel was certainly not overbooked as they claimed. We wanted a king as we are living in an rv while we build a house and wanted that extra room in the bed. And the breakfast was lackluster for a Hilton in our previous experience. We’ve been Hampton Inn fans for many years but this experience has caused us to question our future purchase and stays.However we used booking.com for all of our stays on our 8 night vacation. We found out they were the ones changing our reservations, not the hotels.

Im thankful we were only there for one night.

Liked: It was on course for our vacation trip north. The room was nice enough and the bed was comfortable.
Disliked: Our room was changed from a king we booked 2 weeks earlier in return for 2 queens. When asking.3 different people no one had a good answer as to why. The hotel was certainly not overbooked as they claimed. We wanted a king as we are living in an rv while we build a house and wanted that extra room in the bed. And the breakfast was lackluster for a Hilton in our previous experience. Weve been Hampton Inn fans for many years but this experience has caused us to question our future purchase and stays.However we used booking.com for all of our stays on our 8 night vacation. We found out they were the ones changing our reservations, not the hotels.