Hampton Inn And Suites Chicago/Mt. Prospect Il Guest Reviews
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|1.4 miles from Mount Prospect centre|
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Charles Tue, 7 May 2019
Allan Mon, 6 May 2019
Jessica Sat, 4 May 2019
Nancy Sat, 20 April 2019
Disliked: That we had to pay for parking.
Erik Wed, 17 April 2019
Scase91286 Tue, 16 April 2019
Amazing location, amazing staff!
Liked: I love this hotel, our room was huge, great breakfast, amazing location, love the underground parking. We had needed a late checkout and they were happy to give us extra time. The staff was very friendly and accommodating.
Disliked: Nothing, everything was great.
Andra Tue, 9 April 2019
The experience could have been...
Liked: The beds were very comfy and the maintenance/House keeping lady Martha was fantastic!
Disliked: Our initial experience was terrible. The front desk worker was absolutely nothing but rude. I was not allowed to check in since I'm under 20 (I get it, rules) but then told me the reservation couldn't be transfered and I'm pretty much out of luck on the money. I then sent in another one of my friends over 21 and she asked if it could be transfered over. She then said yes. Then we were told we would be charged $8 a night for the parking (which we had no idea about). We asked for 3 keys and were blatantly ignored. We then get up to our room, and personally I like to inspect the room for cleanliness no matter where I go, upon further inspection of the room we found used and dusty beer bottles and water bottles. I really hope this isn't how you treat guests
Kim Sun, 7 April 2019
Liked: The breakfast was great. They had a little bit of everything. When the food ran out, they replaced what was finished in a timely fashion.
Disliked: I can honestly say my experience at the Hotel was satisfactory. I had easy access to my room, pool, garage with no problem.
Magaly Wed, 3 April 2019
Eugene Sat, 30 March 2019
Disliked: In room heater made too much noise during the night