The Cumberland London Guest Reviews
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Write a review
Johanna Fri, 19 April 2024
Superb
Nawara Fri, 19 April 2024
I will not go again
Liked: Only location
Disliked: Bad experience with staff, and when I book 2 room both 3 persons and i one with breakfast, and we are 4 persons they put one person in one room with breakfast only, They take the hose from my room without permission they said bez there is water in floor and it was from the sink
Mouza Fri, 19 April 2024
Very good
Dawn Fri, 19 April 2024
I would definitely stay here...
Liked: I was impressed from the moment I walked through the main doors. From the guitar/music themed decor, the London taxi lit up in the lobby, the people sitting around the coffee shop and the bar area, there was a feeling of relaxation and welcome. When I checked in I was shown to the lifts, the room numbers were clearly displayed, and the room itself was warm and clean. The bed was very comfortable too, I had a great nights sleep.
Disliked: I thought £20 a little expensive for breakfast.
Emiko Fri, 19 April 2024
Cool
Liked: Very comfy , I loved the design
Disliked: I had a problem on check in but it was resolved quickly
Nasser Thu, 18 April 2024
Exceptional
Sarah Thu, 18 April 2024
Comfortable rooms and hood location,...
Liked: The location of the hotel
Disliked: The breakfast. It was like a cattle market, not a very pleasant experience
Amalia Thu, 18 April 2024
Really cool hotel in amazing...
Liked: Room very nice, location amazing, the hotel lobby is very cool and fun! We really had a good time.
Disliked: The bathroom is too small.
Sarah Thu, 18 April 2024
Welcoming staff and a comfy...
Liked: The location and facilities were great and the staff were very friendly.
Disliked: N/A
Amy Thu, 18 April 2024
Excellent location, clean.some very friendly...
Liked: Rooms comfortable but can hear neighbor room talkingBreakfast very good variety but big queue at the eggs station especially on the weekends, would consider extra station and staff on the weekend
Disliked: Initially at the reception I was told I have no booking after waiting for at least 20minutes, as reservation did not pick up my reservation from booking.com. Crowding on the weekend for breakfastNo available staff to guide us or instruct us when fire alarm went off middle of nightCrowded and busy reception area