Grand Hotel & Suites Toronto Guest Reviews
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|0.8 miles from Toronto centre|
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William, Woodbridge Sun, 1 May 2016
This is great hotel to stay at. We had a King room. Room was clean; staff very friendly; own fridge and microwave; room was big and comfy; would highly recommend staying here.
Liked: Great hotel and friendly staff.
Disliked: No negative.
Simon Sat, 12 January 2019
Liked: Good location and fab breakfast
Disliked: All good
Ben Sat, 12 January 2019
Jan Thu, 10 January 2019
A hit with our 3...
Liked: Kids loved the rooftop hot tubs. Safety wise though it was a little worrying with so many people in the hot tubs some very ?merry?.
Rooms a good size, bed comfy but decor very tired.
Disliked: A staff member keeping an eye on the hot tub
Allysa Thu, 10 January 2019
Liked: Amazing facility , roof top hot tub was so beautiful! Valet/ door man was also super awesome :)!
Anonymous Thu, 10 January 2019
Disliked: They were not clear about the inclusion of breakfast. It was last time ,and not this time. The breakfast was not a twenty-eight dollar breakfast .
Melanie Wed, 9 January 2019
Liked: We are returning guests and have always had a great experience. The rooms are spacious, comfortable and clean. We especially Love the rooftop hot tubs!
Disliked: The only complaint I would have is that the rooms are not very sound proof. You can hear everything that is going on in the halls and surrounding rooms. But this did not ruin our stay.
Lv Wed, 9 January 2019
Liked: The staff were very helpful and polite, would definitely help whenever possible.
Disliked: Dated, the linen, including sheets, need an update as they were worn; very much like the room, the basin was cracked, there were spiderwebs in the down lights, the shower curtain was stained as were the window curtains. Overall, it just needs a refurbishment.
Anonymous Tue, 8 January 2019
Overall very good.. would highly...
Liked: The room setup was good. Staff very accommodating.
Disliked: Room service .... staff very accommodating.. food however poor, and overpriced compared to same fare downstairs. Onion soup was an exception, it was good, presentation great.... but overcooked... Staff apologetic offered to replace... even insisted upon bringing a complementary dessert!
Helen Mon, 7 January 2019
Liked: They let us park our car in the underground parking several hours before we checked in and permitted us to stay parked there several hours after we had checked out. It was my birthday and they put a cute card & tea/cookie gift in the room while we were out which was a nice touch. The breakfast buffet was excellent and the place in general was lovely and updated. Will definitely go back if in TO again!
Disliked: Found it odd that there was no stair access down to the parking garage, you had to take the elevator down. It was quite busy while we were there and it took a fair amount of time before we could get down to our car!
Thelma Sun, 6 January 2019
Liked: Rooftop hot tubs
Disliked: Price usually includes breakfast buffet.