Leonardo Royal Southampton Grand Harbour Guest Reviews
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Write a review
Chris Sun, 14 April 2024
Good
Disliked: Fan in bedroom was absolutely filthy. I did report this to the manager upon my departure.
Ingrid Sun, 14 April 2024
Good
Liked: Staff were lovely and very understanding as I was there to mourn my husband. Great location
Disliked: Was shocked to find an aging bathroom with black mould and limescale and black mould growing above the balcony door
Lucie Sun, 14 April 2024
Excellent relaxing mini break!
Liked: Excellent facilities. The room was very spacious with everything I needed.
Samantha Sun, 14 April 2024
a relaxing stay before i...
Liked: Lovely room- bed was very comfortable
Disliked: Bathroom was a little tired- shower temp was like cracking a safe- a small margin between freezing or scalding
Carole Sun, 14 April 2024
Superb
Liked: The breakfast is great
Disliked: The room wasn't as nice as the last time we visited
Michael Sun, 14 April 2024
Good
Kim Sun, 14 April 2024
Nice hotel. Friendly, if a...
Liked: Friendly staff. Efficient on-line check in. Received an upgrade.Great location with parking nearby.
Disliked: Our reservation for dinner somehow got lost between reception and the restaruant. The bar had no peanuts, crisps or snacks in the evening we were there. Weird!Also a little strange is that as the bar stops serving food at 10pm, but the "night shift" where one can order via room service doesn't start until 10.30pm. So for 30 minutes the guests cannot order food. No disaster but a strange set-up.When ordering a midnight sandwich through room service, I was told that it was impossible to get a beer or a glass of wine. In fact they had no alcohol at all as the bar had closed and the reception hadn't bothered getting any alcohol for the night shift.A bit amateurish all round. Still overall a nice place.
Seahaze Sun, 14 April 2024
Fabulous hotel that was wonderfully...
Liked: Never met more friendly helpful and caring staff.
Disliked: Nothing as all perfect.
Charlotte Sun, 14 April 2024
LOVED EVERY MINUTE!
Liked: Very smart and staff polite and welcoming! Very good price 100% will be staying again
Mark Sun, 14 April 2024
Exceptional
Liked: Fabulous hotel upgraded and throughly enjoyed our visit , excellent breakfast
Disliked: Nothing it was all good