Hotels Gouverneur Montreal Guest Reviews
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|0.8 miles from Montreal centre|
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Melissa, Hopatcong, visiting MTelus Montreal Mon, 5 June 2017
The city was beautiful; our room overlooked the city and we wish we could have stayed longer. The price was very cheap and the room was in perfect condition! I'm kind of a clean freak so I look at everything and one thing that's probably not noticable to most people, but the mirrors in the elevators were very clean - no kid's fingerprints or smudges. Clean hotel all around. Even had hand sanitizer in the lobby! We went for a concert and the concert was just four blocks away. Location is everything! I'll be back!
Liked: Staff was very pleasant and patient (couldn't find my credit card).
Disliked: Not a negative thing to say.
Nicole Tue, 20 November 2018
It was good. It was...
Liked: The staff was very helpful and nice to us. We were upgraded into a king size bedroom also.
Disliked: No water bottles provided in the room and no microwave.
Anonymous Tue, 20 November 2018
Liked: Housekeeping was great. The room was very clean. The location is good too.
Disliked: First of all check-in at 4 pm is extremely late. The front desk staff seemed fed up all the time and weren't welcoming except for the gentleman who was there at Saturday 4 pm. The door for the room wasn't working properly on two occasions. Had to tell the front desk 5 times on these two occasions to find a technician to solve the issue.
Josh Mon, 19 November 2018
Disliked: We were moved to 2 different rooms, one on the 9th floor & again to one on the 14th floor.. Upon entry of both bed bugs were found on the pillows & on the walls. Pictures to prove.
Mark Mon, 19 November 2018
Enjoyed our stay
Liked: Comfortable and Foot rest
Disliked: Next to elevators
Lee Mon, 19 November 2018
Very disappointed with the moise...
Disliked: Room smelled of smoke; there was noise in the corridor - awoken at 12:30 am,2,4 and 5 - where was security keeping the place orderly? there was also smoking in the halls and other rooms and the bathroom fan would suck this smell into our rooms. Security was non-existant at this hotel; would not stay here again and would not recommend this place.
Jeff Sun, 18 November 2018
Was more economical than other...
Liked: Location was close to the event we were attending. There is a parking structure attacked to the hotel so you did not need to park outside. You can travel with pets and our request for a mini fridge in the room for medication storage was honoured at no charge.
Disliked: The bathroom was dated, some tiles were cracked in the shower and much of the grout was black. The carpet was stained but was not dirty(my socks did not turn get dirty walking on carpet). Parking garage has low ceilings(6 foot max clearance) so larger vehicles will not fit and cost is $19/day. There was a $40 charge for cleaning the room if you travel with pets that we were not told about until after check-in. The bar/restaurant was closed when we went to have a drink one evening and there are no posted hours of operation.
Shawn Sun, 18 November 2018
Parking is a great rate....
Liked: Clean quiet. Have good security.
Staff other than front desk very friendly and willing to help.
Disliked: Front desk not willing to help with small things. We wanted two real glasses for wine. They said not available. A maintenance staff gladly helped and within 5 minutes we had real glasses. He got a nice tip.
Martin Sun, 18 November 2018
Liked: It was located in good position for the metro
Disliked: I was charged twice for our room, even though we paid cash they also charged my card, I then had to wait and continually chase for a refund. Not what we expected. The rooms were also very dated with wallpaper peeling off and it was clear the room had not been cleaned properly for a long time the corners were full of dust and cobwebs
Donald Sat, 17 November 2018
Liked: stores are walking didtance
Disliked: windows dirty
Alisher Sat, 17 November 2018
Liked: Good Location, parking, grocery store in the building.
Disliked: Old hotel and relevant smell, no sockets in the room at all. Had to charge cellular in bathroom. Air condition was terrible. Had to ask staff to switch it off in the evening, but at night it started blow cool air very noisy. It was very cold and uncomfortable.