Galt House Hotel A Trademark Collection Hotel Guest Reviews
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|0.8 miles from Louisville centre|
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Mary, Boonville, visiting Louisville Champions Park Tue, 3 October 2017
The hotel was a little old; didn't clean the room real well; but overall OK.
Disliked: Being clean.
Breanne, Tell City, visiting Louisville Waterfront Park Sun, 9 June 2013
Liked: Rooms were very clean and had plenty of space!
Disliked: When calling to confirm our reservation, the reservation's department charged an extra room to our card. Eventually, the accounting department was able to find and correct the error. Secondly, we requested adjoining rooms but did not receive them. Thirdly, we left a phone charger in the room. We called after checking out - the housekeeping department said they would call us back after that floor had been cleaned, but they did not.
Michael, Shawneetown, visiting KFC Yum Center Sat, 13 April 2013
Liked: Very nice hotel. Would stay again.
Ronald M, Cincinnati Mon, 4 March 2013
Overall, a nice stay and I would return.
Liked: Simple, easy access to the KFC Yum Center.
Disliked: Little extra wait time for elevator.
Donna, Henderson, KY Mon, 24 September 2012
The rooms were ok; clean but carpets could use some updating. Loved the bay like windows. Staff was friendly enough and the Rivue restaurant was awesome. We had Sunday brunch in their moving room - it was a very nice experience. I would stay there again especially if we are attending an event down town. We went to the Carrie Underwood concert at the Yum Center; it was great not to be in all the traffic.
Liked: Great view of the river.
Disliked: Long wait to get an elevator.
Paola, Cincinnati, OH Sun, 25 March 2012
We would stay there again, especially for a concert at the KFC Yum! Center.
Liked: We went to Louisville for the Van Halen opening night and we were impressed that the bar area has a Van Halen pre-party where they were showing DVDs of previous Van Halen concerts and videos that really helped set the tone and mood of the evening and got all Van Halen fans even more excited about the concert. Rooms were very clean and tastefully decorated. So close to the KFC Yum Center, we loved that we didn't have to go outside to get there. Service/Housekeeping was good.
Disliked: Since I booked through ConcertHotels.com, they told me I was only entitled to a room with two queen beds, although I had the confirmation email to prove that I had indeed booked a room with a king. Once we showed them the email they rectified the situation promptly. Also, service at the bar on the night of the concert was absolutely terrible. I'm not so sure they were prepared staff-wise for the big crowd they drew to the Van Halen pre-party.
Max W, Paintsville Tue, 21 February 2012
Very very nice! The bar area is awesome, a must see.