The Crossroads Hotel - Newburgh Ascend Hotel Collection Guest Reviews
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Write a review
Evan Mon, 23 October 2023
It was okay. Wish I...
Liked: It was average
Disliked: Very dirty. A lot do stains everywhere
Lashaun Sun, 1 October 2023
No issues except the pillows
Liked: Our stay was great! The pillows are not the best at all, felt like sleeping on Pancakes.
Disliked: The pillows!!!!
Anita Sat, 9 September 2023
Not a hotel for women...
Disliked: Did not feel safe….left after 5 minutes…did not realize the hotel was being used to house migrants…security everywhere but very few women there…reviews were older
Kelly Sun, 3 September 2023
Hotel is closed!!!
Liked: Locks on the doors
Disliked: Never got a notification that the hotel was closed, for they are hosting the refugees. Lots of security who questioned us every time we entered. If I knew beforehand I would have changed hotels but it was to late. The pool was closed as well. It was expensive for all that was happening at that hotel. Like I said thank God for lo ks on the door
Kate Wed, 16 August 2023
The hotel is currently being...
Liked: The location to Stewart Airport was convenient after an international flight. Also, the room was a good size for a family of four and beds were very comfortable.
Disliked: The hotel’s external appearance was great but when entering the front door it was obvious that something was out of the ordinary; there were multiple security guards on each door, groups of young men outside smoking, a temporary check-in desk next to the main check-in area and multiple photocopied signs taped up everywhere for things like no smoking, the importance of locking doors and advertisements for English lessons. When we asked if the hotel was also being used as a hostel, the receptionist sheepishly said it was being used as a facility to house migrants whilst also serving as a hotel. Besides being a safety concern for us with our two children (given the apparent need for such severe door security) the main reasons for us booking this hotel were obsolete; there was no free shuttle bus to and from the airport, the pool was not available and the restaurant was not open, since we had not yet rented a car. This hotel is being falsely advertised and the worse thing was that we paid over $250 for our room.
Anonymous Mon, 19 June 2023
Good
Elissa Fri, 26 May 2023
I turned around before I...
Disliked: I didn't even end up staying here because when I arrived the entire parking lot was a young teen soccer game, and I couldn't access the front.
Tyshawn Sun, 21 May 2023
Very good
Disalvo Mon, 8 May 2023
Exceptional
Malana Sun, 7 May 2023
Superb
Liked: Upon arrival thirty minutes early, Victoria was extremely welcoming and greeted us with a smile. She gave us the lay of the land and answered all of my questions. I appreciate her professional demeanor. The room was quiet, cozy, and clean.
Disliked: I didn’t like that I had an emergency and had to leave a few hours after checking in.