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Four Points By Sheraton San Rafael Marin County eeef
Four Points By Sheraton San Rafael Marin County, 1010 Northgate Drive, San Rafael, CA | Area: San Rafael - Larkspur
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (432 Ratings)
3.6 miles from San Rafael centre
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Hotel Description
Comfy beds Wi-Fi an outdoor pool and U.S.-101 and Northgate Mall adjacent attract our guests to the non-smoking Four Points by Sheraton San Rafael. The four-floor Four Points has 235 contemporary spacious 100% non-smoking rooms all featuring the plush Four Comfort Bed with cotton-rich sheets and plush-top mattresses with nine-inch shock absorbers. Rooms also feature coffeemakers Wi-Fi clock radios with mp3 jacks and flat-panel TVs with premium cable. Take a lap or two around the Four Points heated outdoor pool. The hotel also has a hot tub 24-hour fitness room lobby with fireplace laundry facility and a restaurant with steak and regional specialties. The Four Points is just west of U.S.-101 and just north of Northgate Mall. Marin Center and Marin County Civic Center are about one mile southeast and the San Rafael downtown core and Mission San Rafael Arcangel are three miles south. If you're driving from the airports the hotel is 33 miles north of San Francisco International Airport and 34 miles northwest of Oakland International Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Free Internet In Room
` Fax/photocopying
` Wheelchair accessible
` fitness center
` Baggage Storage
` Car Rental
` Outdoor pool
` Pool
` Safe
` Security
` TV
` Voice mail
` Whirlpool
` Free Internet

Four Points By Sheraton San Rafael Marin County Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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2

Disappointing - 2 out of 5

Lora, Orinda Mon, 11 November 2013

This hotel is pretty run down. The staff is friendly but would not stay here again.

Liked: Right off freeway.
Disliked: Don't believe that the sheets were changed from previous guest; freeway noise.

2

Disappointing - 2 out of 5

Fox Mon, 24 September 2012

I made a reservation for two nights at this hotel. I left the next afternoon and checked out early. The coffee maker was broken - the coffee sucked. The bathroom was old and worn out. The closet doors would not open - they were off their tracks and jammed in place. If the staff did their job this would not have been an issue. I would not recommend anyone to stay here.

Liked: Couldn't find one.
Disliked: Bed. Cleanliness. Coffee Maker.

4.2

Very Good - 4.2 out of 5

Vicki Fri, 7 June 2019

Very good

4

Good - 4 out of 5

Karen Tue, 4 June 2019

Good

Liked: Location
Disliked: Needs better coffee in the room

4

Very Good - 4 out of 5

Verified Hotel Guest Mon, 3 June 2019

Liked: Good sized and well equipped rooms. Very comfortable and very quiet. Comfortable bed. Great shower. Good parking. Front desk staff helpful and friendly.
Disliked: Banged up furniture. First 2 days, requested no room cleaning - just restock supplies and trash. They cleaned anyway, but failed to restock adequately and did not take out the trash. Multiple calls to resolve issue, remove trash and get needed items.

4.2

Very Good - 4.2 out of 5

Melanie Mon, 3 June 2019

Enjoyed our stay!

Liked: The location is what I was looking for, and that parking was included in the price. The room was quiet, and blackout curtains allowed me to sleep well. Beds were super comfy, room was clean. Liked that there was a fridge in room as well as microwave. Pool was fun for the kids. Staff was kind and accommodating of our extra needs.
Disliked: It would have been nice if the room phone worked as I needed to call the front desk on a couple of occasions and I had to look up the number and call from my mobile phone. Also, as I searched to see whether the phone was plugged in, thinking that might be the problem, I noticed that there was a multi plug adapter plugged into the outlet and there were about 10 different plugs in that. Also that the outlet was falling off the wall. We had moved rooms and this was the case in both rooms. Also, the USB unit on the night stand did not work (in either room)...thankfully we both had brought out adapters to plug into the wall. The other thing, I guess not that important, though would be nice if updated, is the aesthetics of the room. For the price (and I've stayed in several lower end hotels with better aesthetics) I would expect that the room be more updated. Again, as I said above, the bed was super comfy, and that was our main need...still it would be nice if the room more updated style to the room,

5

Exceptional - 5 out of 5

James Tue, 28 May 2019

Exceptional

3.8

Good - 3.8 out of 5

Laurene Mon, 27 May 2019

Good

4.8

Exceptional - 4.8 out of 5

Barrie Sun, 26 May 2019

Exceptional

4

Good - 4 out of 5

Jia Sat, 25 May 2019

Good stay

Liked: Room was very clean and comfy. Good value for money to stay near san fran:
Disliked: Staff could be more warm. Took forever to walk to the room.

4.4

Excellent - 4.4 out of 5

Anonymous Sat, 25 May 2019

Fabulous

2.5

Fair - 2.5 out of 5

Verified Hotel Guest Thu, 23 May 2019

Liked: The staff at the front desk was kind.Also the hotel is close to the highway.
Disliked: The bed was not comfortable. The rooms looked dated as compared to the lobby and common areas.

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Four Points By Sheraton San Rafael Marin County 1010 Northgate Drive, San Rafael, CA