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Four Points Knoxville Cumberland House eee
Four Points Knoxville Cumberland House, 1109 White Avenue, Knoxville, TN | Area: Downtown Knoxville
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (214 Ratings)
0.4 miles from Knoxville centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Plush bedding flat-panel TVs and available Wi-Fi are a few of the biggies at the non-smoking Four Points By Sheraton Knoxville Cumberland House Hotel. This seven-story hotel has 129 non-smoking rooms with floor-to-ceiling windows. Guests plunge into plush-top mattresses custom duvets and hypoallergenic pillows. You can flip on a flat-panel TV for an in-room movie or flip open your laptop for Wi-Fi access. Dine in thanks to a kitchenette with microwave mini-fridge and coffeemaker. You can keep it professional with a large work desk and an ergonomic chair. Rooms include sofa beds alarm clock radio/CD players and full-length mirrors. Fitness fans crunch their abs in the gym while workaholics crunch some numbers in the 24-hour business center. Freshen up your travel wear in the guest laundry. You can sup on contemporary American cuisine in the on-site restaurant and sip on cool cocktails in the bar. Self- and valet parking are available for an additional fee. Four Points is in the Fort Sanders Historic Distri

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` Hair dryer
` ATM/cash machine on site
` Wheelchair accessible
` fitness center
` Accessible facilities
` All public areas non-smoking
` Baggage Storage
` Brailed elevators
` Iron
` Non-smoking Rooms
` Ramp access
` Safe
` Security

Four Points Knoxville Cumberland House Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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5

Exceptional - 5.0 out of 5

Tabitha, Dunlap, visiting Thompson Boling Arena Thu, 8 March 2018

Rooms were extremely clean; very comfortable bed - felt like home. Staff was friendly and helpful. Will definitely book again and recommend this hotel to family and friends.

Liked: Extremely clean; friendly and helpful staff. Very convenient location. Will definitely book again for future events.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Patricia, Arbor Vitae, visiting Thompson Boling Arena Wed, 3 June 2015

This was a very nice hotel and very convenient to Market Square and the Thompson Boling Arena. The rooms were very nice and the staff was extremely friendly and helpful. Customer service is a top priority at this hotel. The night of the concert cabs were available at a reduced cost. I would definitely return to this hotel!

Liked: Staff was extremely friendly.

4

Very Good - 4.0 out of 5

Carol, Church Hill Tue, 5 May 2015

Liked: Clean and modern room. The beds were very comfortable. Staff was friendly and helpful. Quiet and peaceful atmosphere.

4

Very Good - 4.0 out of 5

Lynn, Monticello, visiting Thompson Boling Arena Thu, 18 September 2014

Liked: Hotel was very nice and clean, within walking distance to the concert. Seemed to be well patrolled during our walk back to the hotel after the concert.
Disliked: Valet parking - don't do it. Paid the few dollars extra instead of parking it myself and walking back across the street. What a mistake, they brought all the valet parked cars up on Saturday morning due to no valets that day and parked them on the lot around the hotel and left my drivers window completely rolled down. My car was the only one, which virtually made my car a target for any thief in the area. Was so p**sed I thought my head would pop off. Sent an e-mail to the company and they have still not replied almost a week later.

4

Very Good - 4.0 out of 5

Tammy, Jonesville Sun, 3 March 2013

Made reservations in Oct. 2012 for a room with two queen beds. Was told when we arrived that we had room with one king bed. Imagine that - one bed for 4 individuals to sleep in! The gentleman working at the desk that afternoon went above and beyond the call of duty to try to solve the problem by putting 2 roll away beds in our room. The lady at the desk had a take it or leave it attitude that I found very rude and unprofessional. We were at their mercy because we had no other choice - we could have canceled and lost our money and slept on the street with the homeless but it was too cold for that. Needless to say we made 2 trips out of it - our first and last. The sad part of this matter is that the hotel was a Sheraton - a 5 star hotel and not a little country inn out in the sticks!

Liked: Clean.
Disliked: Not getting the type of room that my reservation stated.

5

Exceptional - 5.0 out of 5

Sheila W, Hampton, TN Sun, 27 January 2013

Refrigerator in room would be nice.

Liked: Very nice. It was clean, the bed was comfortable and the staff was friendly and helpful. No complaints.

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Four Points Knoxville Cumberland House 1109 White Avenue, Knoxville, TN